Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Communicate more efficiently on mobile devices

Updated on May 3, 2021

Use Pulse on your Pega Platform™ mobile app to communicate with users within a specific context, such as a case or an application. Pulse messaging from a mobile app is fast and easily accessible, and increases your productivity. The intuitive layout of Pulse on mobile devices provides an enjoyable user experience for posting messages, adding attachments, bookmarking content, and so on.

For example, if you are outside your workplace, you can resolve a critical customer issue involving incorrect prices in a Sales Order case by posting a message on Pulse from your mobile device. In the message, you can describe the issue and reference the relevant Sales Order case and target users who can help resolve the issue.

The following figure illustrates a Pulse conversation on a mobile device.

Thumbnail

Pulse messaging on mobile devices

For instant mobile communication, enable push notifications for Pulse and ensure that your application and mobile device are correctly configured to allow you to reply to the notifications.

For information about using Pulse, see:

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us