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Increase the accuracy of text analytics models with imported feedback data (8.3)

You can now increase the accuracy of text analytics models in pre-production environments by updating them with new data, for example, with feedback data that you collect. With this feature, you can achieve a better understanding of your customers' needs, which helps you retain and grow your customer base.

To improve the management of the text analytics models in your application, use model versions. For example, you can switch back to a previous model version if the new version does not meet your business requirements.

You can further increase the model's accuracy by adding more training data to an existing text analytics model. Edit the training data that is available in the system, for example, to recover from errors.

Consult the following diagram to learn about how you can use text analytics model migration and versioning to update the model with feedback data:

Adding feedback data to a text analytics model
Adding feedback data to a text analytics model

For more information about updating text analytics models, see Updating training data for text analytics models.

For more information about migrating text analytics model, see Exporting text analytics models and Importing text analytics models.

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