Offline Support

Pega provides the ability to build offline-enabled applications for a seamless experience for mobile employees.

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Offline-enabled applications use the same building blocks as all Pega Platform applications.

 Watch: Offline Mobility with Pega |   Platform Release Notes

Dig Deeper

Explore the following areas to learn about providing offline capability to your users and customers.

Help and guidelines

 

For Pega Platform applications that are built with offline capability, you can create a case and complete any of the assignments listed in your worklist while working offline.

Offline support is available for the Android, iOS, and Windows platforms. When you create applications in Pega Platform, they do not automatically support the offline mode. Make sure you design and build your applications according to the Offline mobility guidelines. Explore the following areas to learn about providing offline capability to your users and customers.

Offline Capability (Help System)
Offline mobility guidelines

Design an application

Offline-enabled applications make it possible to create cases and progress assignments while the device is disconnected from the network. Responsive, model-driven web apps that are generated by the Pega Platform can run in both online and offline mode. After you have created an offline-enabled application, your users do not have to perform any additional actions to use them.

When you create applications in Pega Platform, they do not automatically support the offline mode. To understand the difference in behavior between online and offline-enabled apps, as well as to set up an application, refer to the following documentation.

Designing and implementing mobile solutions

Pega Client for Windows

Pega Client for Windows is a native application that serves as a container for the Pega Platform applications. It works on Windows 10 devices and communicates with the Pega Platform server. Pega Client for Windows supports online and offline-enabled applications, and features a separate installer to facilitate its installation.

Pega Client for Windows
Pega Client for Windows API reference

Offline Support on Android or iOS

Pega Mobile Client enables mobile apps to be built quickly from the Pega Platform. It relies on a native application that serves as a container for the Pega Platform applications. It works on Android and iOS devices and communicates with the Pega Platform server.

Custom mobile apps
Pega Mobile Client API reference

 

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