Configuring an Avaya AES CTI link
To configure a local CTI link to an Avaya AES CTI Server, do the following steps:
- Access the administration and configuration options for PegaCALL by clicking
- Click Add CTI Link and select JTAPI.
- Configure the CTI link by entering information in the following form.
The fields in the form are described below:
Click Test Connectivity to ensure that your connection is configured correctly.
Published June 13, 2015 — Updated July 20, 2015