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Contextual property panel in Case Designer

The contextual property panel in Case Designer helps you to quickly configure behavior in your case type. It supports: case-wide properties, stage properties, and properties that are specific to an individual step.

By default, the property panel displays case-wide properties when you open a case type in Case Designer.

Contextual property panel in Case Designer

Contextual property panel in Case Designer

Case-wide properties are categorized based on the behavior that you can control. Click a category name to access more options. For example, click Case-wide local actions to configure the flow actions that users can run when a case is in any stage or step.

Configuring a case-wide local action in the contextual property panel 

Configuring local actions in the property panel

When you click a stage or step in your case type, the property panel automatically displays the relevant fields and controls. For each stage, you can add processes and local actions, set the validation logic that is evaluated before a stage is entered, and you can configure other properties, such as the transition method or service-level agreement.

Stage properties in Case Designer

Available options in the property panel when a stage is in focus

For each step in a stage, you can configure the step type, access Form Builder, and open the underlying flow. Click the step type to update its details. For example, you can change your step type to Case and configure your step to create child cases based on a page list that is provided.

Step properties in Case Designer

Available options in the property panel when a step is in focus

Help is integrated with the property panel to give you just-in-time information. Click ? to view a contextual help topic. Click More information to open the help system, which includes all topics, the search gadget, and a glossary.

The Details tab and drop-down menus for stages and steps in Case Designer are no longer supported. They have been migrated to relevant options in the contextual property panel.

Published April 20, 2015 — Updated February 12, 2016

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