NOTE: Starting with Pega Customer Decision Hub 8.6, Pega Customer Decision Hub for Communications is merged with Pega Customer Decision Hub.

Pega Customer Decision Hub for Communications

Increase prospect conversion rate and average revenue per user (ARPU) with personalized bundles and actions recommended by AI and reduce churn with proactive retention.


Learn and achieve with our learning library.

Learn about the business problems Pega Customer Decision Hub™ can solve and how Pega's omni-channel AI delivers the right action during every customer interaction.

Learn how to implement engagement policies and combine AI with business levers to select the best action for a customer.

This course provides a functional understanding of how Next-Best-Action Designer works and how to use it for outbound customer engagement.

This course covers the key features, capabilities and benefits of the Pega Prediction Studio.