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Pega Customer Decision Hub

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Pega Customer Decision Hub

Predict needs. Personalize experiences. Maximize value.

OVERVIEW  
Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale.

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Training

Training

See latest trainings for Customer Decision Hub in Pega Academy, Pega’s
one-stop enablement center.

Documentation

Get recommended resources for Customer Decision Hub in Pega Documentation.

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Customer Decision Hub.

Pega Infinity '23 Update: Feature Finder
Feature Finder Infinity '23 Overview Video
Video duration: 09:56
Subtitles available
Pega Infinity '23 Update: Feature Finder

Watch Arijit Mitra, Director and Nishant Bihani talk about Feature Finder in Pega CDH Infinity '23. They discuss what the feature is all about, why it was developed, how it works and use…

Pega Infinity '23 Update: Conversion Modeling
Conversion Modeling Infinity '23 Overview Video
Video duration: 09:06
Subtitles available
Pega Infinity '23 Update: Conversion Modeling

Watch John Hadwin and Nishant Bihani talk about Conversion Modeling in Pega CDH Infinity '23. They discuss what the feature is all about, why it was developed, how it works and use cases.

Pega Infinity '23 Update: What's New in Pega Customer Decision Hub '23
Pega Infinity '23 Update: What's New in Pega Customer Decision Hub '23
Video duration: 12:53
Subtitles available
Pega Infinity '23 Update: What's New in Pega Customer Decision Hub '23

In this video, Matthew Nolan, Sr. Director, Product Marketing, chats with Shoel Perelman, VP Product, 1:1 Customer Engagement, Decisioning & AI, about the new features of Pega Customer Decision…

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Blogs

Take a deeper dive into Customer Decision Hub ⁠with expert insights and case studies in Pega Community Blog.

Support Center

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Latest Questions

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Other resources

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