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Published Release Notes

Find release notes for the selected Pega Version and Capability.

Browse resolved issues for Platform releases.

Logic-based assignment routing

Valid from Pega Version 7.2.2

You can now define business logic that controls when and by whom an assignment is processed in a case. By routing assignments to a specific user or group of users, you can help ensure that cases are resolved faster.

For more information, see Logic-based assignment routing.

Robotic Desktop Automation (RDA) support for Pega 7 applications

Valid from Pega Version 7.2.2

You can use Robotic Desktop Automation (RDA) to integrate and unify processes that run on a user's desktop to streamline work and free your staff to focus on higher-value, customer-oriented tasks. You can use automations to retrieve information from applications that run on the desktop and send them to your Pega 7 application, and you can also use automations to send information from your application to applications that run on the desktop.

In an example Call Center application, you can use an automation to retrieve information from a legacy application running on a customer service representative's (CSR) desktop and display it in your application. You can also send information that users enter in your application (for example, an address change) to an automation to update the legacy application.

​For more information, see:

Robotic Process Automation (RPA) support for Pega 7 applications

Valid from Pega Version 7.2.2

You can now use Robotic Process Automation (RPA) to automate repetitive and unattended back-office activities directly from your Pega 7 application. By using RPA with your application, you can batch process large volumes of cases faster and with fewer errors compared with manual case processing. You configure the automations in Pega Robotics Automation Studio.

For example, when an automobile insurance claim is submitted, an automation can analyze the submitted information, look up and verify policy holder information, and update web and desktop applications with case information.

For more information, see:

New formats for styling report data grids

Valid from Pega Version 7.2.2

When you view a report, the data grid that is displayed is now styled by using either the List report format or the Summarized report format, depending on the report type. With this enhancement, you can display report data differently, and perhaps more effectively, than other grids in your portal. In the skin of your application, these new formats will be added and upgraded automatically by copying the Default format for the Trees & grids layout type, which was previously used to style reports.

For more information, see Modifying data grid formats for reports.

BIX -I command-line option fails for unexposed properties

Valid from Pega Version 7.2.2

Business Intelligence Exchange (BIX) command-line extractions fail when the extract has a filter that uses unexposed property references that are passed in by the input file that you specified in the -I command-line option. Previously, the BIX extraction ignored the filter and the extraction did not fail.

BIX filtering now works like report filtering

Valid from Pega Version 7.2.2

Filtering for Business Intelligence Exchange (BIX) extracts has been enhanced to work like report filtering, making it easier to use. Existing filters that use the Contains/DoesNotContain filter operation will be converted to use the Equals/NotEquals filter operation.

Improvements to guided tour creation

Valid from Pega Version 7.2.2

Usability improvements to creating and managing guided tours enable you to more efficiently create tours that introduce the key features of your application. Now, you configure the Manage guided tour action on a control to start, continue, or dismiss a tour, instead of specifying an API script.

For more information, see Managing a guided tour.

Upgrade utility for Get Next Work performance

Valid from Pega Version 7.2.2

You can run a utility to upgrade Get Next Work processing to more quickly process assignments that were created in versions of the Pega 7 Platform earlier than 7.2.2. Performance is automatically improved on new installations.

For more information, see Upgrading Get Next Work performance.

Create case and Wait smart shapes available in Case Designer

Valid from Pega Version 7.2.2

Two smart shapes have been added in Case Designer. Use the Create case smart shape in a case step to create another case, a child case, or multiple child cases. Use the Wait smart shape to pause the process of a case under specified conditions.

For more information, see Adding a preconfigured step to a process.

New PEGA0084 alert - Search node count

Valid from Pega Version 7.2.2

The PEGA0084 alert is generated when the number of available index host nodes does not meet the quorum ((replicas/2) + 1) required for index writes to succeed. This alert can occur when some of the index nodes go down, causing the number of available index host nodes to be less than the quorum. For more information, see PEGA0084 - Search node count.

All Pega product release notes can be found on their product pages.

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