The mobile channel now supports enhanced low-code styling and branding of mobile apps. For example, you can customize app icons in three different ways: by uploading an image, by selecting from a list of font icons, or by using the default text-based icons. This enhancement helps you to conveniently customize the look of mobile apps to match the branding guidelines of your company and provide a consistent experience for users across different channels.
Mobile apps that are based on the Cosmos design system now support offline mode. Previously, offline-enabled apps had to rely on the classic look. Now, you can use the low-code Cosmos solutions to design apps that operate reliably regardless of the connection status.
The search configuration now includes up to three additional secondary fields, such as the case ID, category, cost, date, owner, and active channel. The enhancement increases the usability of search on mobile apps and provides more contextual information in the search results.
Mobile channel authoring now includes two significant enhancements to the user experience. The new instant run-time preview makes security configuration more convenient. In addition, the offline tab is now present by default, to help you build offline-enabled mobile apps and complete assignments in areas with limited connectivity.
Enhanced swipe support for case actions
Valid from Pega Version 8.5
UI authoring in the mobile channel now offers more case-wide actions that can be performed by swiping on list items. For example, you can add a swipe action to attach an invoice to your expense work item. This enhancement increases usability and work efficiency as it allows for fast, instinctive mobile interactions.