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Published Release Notes

Find release notes for the selected Pega Version and Capability.

Browse resolved issues for Platform releases.

Data synchronization does not resume after mobile app restart

Valid from Pega Version 8.3

If an offline-enabled mobile app that you build with Pega Infinity Mobile Client is stopped during an initial data synchronization session, the data synchronization does not resume when the mobile app is restarted. Users must not stop the mobile app before initial data synchronization finishes.

For more information about data synchronization, see Offline capability and Guidelines for creating an offline-enabled application.

Mobile features deprecated in 8.4

Valid from Pega Version 8.4

Following the introduction of new functionalities for mobile apps, some features are reaching end of life. To avoid additional effort during updates to future releases, do not use deprecated features.

In the 8.4 release, the following features are no longer recommended:

  • Mobile Client 7 is now deprecated and planned for removal in 8.5. Use Pega Infinity Mobile Client to meet the mobile needs of your business.
  • The Reuse existing web portal functionality is deprecated and planned for removal in 8.5. For improved app performance and more efficient development, use the mobile app builder in the mobile channel. Also, you must convert existing projects to use separate channels for mobile and web portals before upgrading to 8.5.

In addition, the Pega Mobile Express app has been removed from app stores and replaced with the Pega Mobile Preview app.

Offline mobile apps require Dynamic Container to use frameless Single Document mode

Valid from Pega Version 7.1.7

You can add a Dynamic Container (DC) directly into a Dynamic Layout cell. When creating a custom mobile app with offline capability, you must use the frameless Single Document mode of DC.

Note that mobile offline capability does not support using a framed Single Document mode.

The Create Build button appears grayed out when configuring and building a mobile application

Valid from Pega Version 7.1.8

When you attempt to configure and build your Android or iOS mobile application from the Mobile tab, the Create build button might appear dimmed. This issue occurs if any of the access roles in the access group were cloned from the PegaRULES:SysAdm4 access role.

Refer to Troubleshooting Pega Mobile Client to learn how to fix this issue in your application.

Offline configuration limitation

Valid from Pega Version 7.1.8

When enabling the offline capability for a case type, do not select the Enable offline check box in Case Designer because it incorrectly sets the locking strategy. Instead, select the Enable offline mode check box on the Advanced tab of the Case Type form.

To open the Case Type form from Case Designer, click Open on the Actions menu.

Cannot send mobile push notifications when the Pega 7 Platform is hosted on WebSphere Application Server

Valid from Pega Version 7.2.1

Push notifications are not sent to Android or iOS mobile apps when the Pega 7 Platform is hosted on WebSphere Application Server.

No support for Android versions earlier than 4.4 on mobile devices

Valid from Pega Version 7.3

Pega® Platform dynamic layouts by default now use Flexbox-based rendering. As a result, mobile devices running on Android versions earlier than 4.4 are not supported in Pega Platform. Such devices cannot render correctly with Flexbox because the Pega Mobile Client includes the default stock browser on the Android operating system.

Package caching is not supported in offline-enabled applications built with the UI Kit 7 (09-01-01) portal

Valid from Pega Version 7.3

When you create an offline-enabled application in Pega® Platform, by default, it uses a portal with the UI Kit 7 (09-01-01) ruleset. In such a case, the package caching functionality cannot be used. You must either disable caching on the Advanced tab of the Access Group rule form, in the Offline Configuration section, or use an adaptive design instead of rendering different elements for different devices with the UI Kit 7 (09-01-01) ruleset.

For more information, see Access Group form - Completing the Advanced tab.

No video controllers displayed on Android 4.3 and earlier versions

Valid from Pega Version 7.3

When you preview a video clip within Pega® Mobile Client on a mobile device that runs Android 4.3 or earlier versions, video controllers are not displayed in full-screen mode.

The worklist appears to be empty when you go back from an opened case in an offline-enabled mobile application

Valid from Pega Version 7.4

In a Pega® Platform offline-enabled application, when you go back to the worklist from an opened case, the worklist appears to be empty even though it contains cases. This issue will be fixed in the next release of Pega Platform. Only portals that use the key principles and design of the pyCaseWorker portal are supported in offline-enabled applications.

For more information, see Offline mobility guidelines.

All Pega product release notes can be found on their product pages.

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