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Published Release Notes

Find release notes for the selected Pega Version and Capability.

Browse resolved issues for Platform releases.

Certain flow actions deprecated and replaced

Valid from Pega Version 7.1.7

To ensure compatibility with supported browsers and mobile devices and to enhance ease of design, the following flow actions are deprecated and replaced. As a best practice, use the replacement actions for new development. The deprecated rules are still supported and do not have to be updated.

Deprecated Replacement
Transfer Transfer Assignment
TransferAdvanced "
TransferToManager "
TransferToWorkbasket "
Approve Approval
Reject "
AttachAFile Attach Content
pyAdjustSLA Adjust Assignment SLA
pyAdjustSLATimes "
pyChangeAssignmentSLA "
pyUpdate

Update Case

For example, the new Transfer Assignment action supports the most common routing options such as operator, workbasket, and reporting manager. Advanced options allow users to escalate, set due dates, update status, and provide instructions.

117841TransferAssignment1.png

Transform Assignment form

See Atlas - Standard Flow Actions (Local)​.

Service levels are available on stage steps

Valid from Pega Version 7.1.7

For greater flexibility when configuring stages, you can associate a service level (SLA) with a step within the context of the stage only. Because this SLA overrides the one associated (if defined) with a a step, other steps that employ the same flow are not affected and can be configured independently.

See Using the Stages & Processes tab.

Managers can create and update cases using the Bulk Actions tool

Valid from Pega Version 7.1.7

The capabilities of the Bulk Actions tool have been expanded so that managers can go beyond simply being able to make bulk updates to existing cases. They can now:

  • Create top-level cases for any case type in your application. By default, you can specify the label, description, and work status for each case.
  • Define the case information you want to display on the grid by overriding the section pyBulkUpdate and configuring the columns.
  • Update the case information you created in the Bulk Actions tool.

117851_BulkActions.png

Create Cases option in the Bulk Actions tool

See Case Manager Portal — How to process assignments and cases in bulk.

Define distinct names to implementation and framework class layers in Application Express

Valid from Pega Version 7.1.7

When generating both implementation and framework applications in Application Express, you can now name the framework application and workpool class layers independently. This eliminates the need to update a framework's class structure in the new application. Previously, the framework layers used the same names as the implementation and could not be updated.

117856_FWname.png

Class structure name fields in Advanced Configuration dialog

See Application Express — Advanced Configuration.

New case types contain one stage

Valid from Pega Version 7.1.7

When you create a new case type in the Cases Explorer or in Application Express, the system creates only one default stage. A single starting stage provides an intuitive design experience and eliminates the need to delete unused stages. Previously, a new case type contained three default stages.

Edit process-based case type flows in Case Designer Process Outline view

Valid from Pega Version 7.1.7

If your case type does not employ a stage-based design, you can now employ the Step Tree and other features available in Process Outline view to facilitate your design.

Click a process tile in the Stages & Processes tab to open the flow in Process Outline. In this example, the Graffitti report is selected.

117871SingleProcess11.png

Processes in Stages & Processes tab

The process opens in Process Outline view. Note that the tree view allows you to easily see and update the underlying shapes and subprocess that compose the Single Approval process.

117871SingleProcess22.png

Process in Process Outline view

See Using Process Outline.

Both Transfer and Transfer Assignment flow actions are displayed in the Bulk Actions tool

Valid from Pega Version 7.1.7

Both the deprecated Transfer flow action and its Pega 7.1.7 replacement Transfer Assignment (pyTransferAssignment) might appear in the Select Action menu on the Bulk Actions tool.

Either of the following situations can cause this behavior:

  • The original application did not contain the UI-Kit-7 ruleset, for example, the application was built on Pega 7.1.5.
    • The default flow actions are based on BulkProcessTransferFlowAction system settings.
    • If you add pyTransferAssignment as a local action in a case type rule, users will see both old and new actions.
    • The flow actions are still available unless you override the settings.
  • The upgraded application uses the UI Kit ruleset, but the Transfer local action was defined in the original case type rule and copied to the application.
    • The original is explicitly defined in the application.
    • pyTransferAssignment is available through the system settings in the UI Kit.

As a best practice, upgrade Transfer flow actions to Transfer Assignment in your flows and local actions. The UI Kit ruleset ensures that the new flow actions are optimized for mobile interfaces. In addition, Transfer Assignment provides multiple transfer functions (to manager, workbasket, advanced options) in a single form.

Alternatively, keep the original system settings so that the existing flow actions are still available.

Build contextual help for user interfaces with guided tour rules

Valid from Pega Version 7.1.7

The guided tour rule is now available, enabling you to showcase the key features on user forms or portals by providing users with information, instructions, or controls in a sequence of pop-up windows called tour stops. The rule allows you to configure the sequence, format, and location in which they are displayed. The content of each tour stop is defined in a referenced section.

118286GuidedTour_1.png

Guided tour rule form

This is what the users see when they click a control that links to the guided tour rule.

118286GuidedTour_2.png

Guided tour pop-up

See About Guided Tour rules.

Flow action and attachment category rule types moved to Process category

Valid from Pega Version 7.1.7

The flow action and attachment category rule types now appear in the Process category within the Record and Application Explorers. Previously, they were in the User Interface and Security categories, respectively.

View a record of Case Designer updates on the case type rule History tab

Valid from Pega Version 7.1.7

The History tab on case type rules now automatically records a history of rules edited or created from the Case Designer Stages & Processes tab. This feature allows system architects to review updates made by business analysts and other developers. It also allows business analysts to easily convey to fellow team members a record of configuration changes.

See More about Case Type rules.

All Pega product release notes can be found on their product pages.

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