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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-136264 · Issue 582469

Chatbot text starts scroll at top of answer

Resolved in Pega Version 8.2.8

In order to present an improved interface for customers interfacing with chatbots, the code has been updated so that the recipient's chat scroll will remain at the top of an answer that would scroll off the screen.

INC-132590 · Issue 590490

Exported Excel from Decision Table wraps correctly

Resolved in Pega Version 8.2.8

After upgrade, entries were displayed in a single line on exporting a decision table to Excel despite WrapText cell formatting being set. This was traced to the WrapText cell formatting set under the UpdateGridCells() function being overridden inside an addDataFormat() function callas part of DecisionTableWorkBookConverter.java. This has been resolved by adding the new function "setWorkAreaCellStyles" and calling it after generateWorkbook() function call of super class (AbstractWorkBookConverter.java).

INC-136571 · Issue 597386

Filter by Rule Resolution enabled for GetPegaExpressFieldsByType

Resolved in Pega Version 8.2.8

After creating a Text Input property of type none in a ruleset version [For ex: Myruleset:01-01-01] and then saving this property in a higher ruleset [Myruleset:01-01-02] and changing the type to promptlist, the same property appeared twice in Eligibility Builder [Content -> Offers -> Eligibility Builder]. This has been resolved by enabling the "filter by rule resolution" option in the Rule-Obj-Property.pzGetPegaExpressFieldsByType report definition to make sure rules are fetched from the latest ruleset version only.

INC-140272 · Issue 595252

Report definition performance improvement

Resolved in Pega Version 8.2.8

Performance issues were seen with the pzOperatorsByWorkGroup report definition. This was traced to the report definition is adding an UPPER function for edit filter properties which caused it to take more time to run when combined with an ignore case check in the filters of the Report Definition. This has been corrected.

INC-125803 · Issue 568662

Cross-site scripting updated on activities

Resolved in Pega Version 8.2.8

Additional Cross-site scripting work has been done on activities.

INC-135095 · Issue 581846

Tracer toolbar shows correctly in Microsoft Internet Explorer

Resolved in Pega Version 8.2.8

After upgrade, the developer toolbar for the tracer pop up was not visible in Internet Explorer. Investigation showed that IE was loading the correct elements, but they were not displaying due to recent updates made to prevent Cross-site scripting vulnerabilities for the tracer. This has been resolved.

INC-135349 · Issue 583002

Unit Test Ruleset rules do not count against Guardrails

Resolved in Pega Version 8.2.8

Although the documentation indicates that rules in a Unit Testing ruleset should not count against the guardrail score or unit test coverage, when branching a unit test ruleset, the branch did not carry the same unit test flag value as the source ruleset and the rulesets were counted as a result. This has been resolved with an update to ignore testrulesets in guardrail and pegaunit calculations.

INC-141179 · Issue 591821

Repaired test cases for When rules

Resolved in Pega Version 8.2.8

When running a Pega test case for a When rule, values that were set up before the rule execution on RunRecordPrimaryPage disappeared from this page. This has been resolved by creating the RunRecordPrimaryPage before loading Setup Pages.

SR-D91834 · Issue 554425

Related cases of different types properly linked in Case Worker Portal

Resolved in Pega Version 8.5

After creating a case of type1 in the Case Worker portal, creating a case of type2 from the first case showed the case ID of the second case in the Related Work section as expected. However, after clicking on the link of the case ID of the second case from the related work section, the second case opened but the case ID of the first case was not shown in the Related work. The cases were correctly associated when the Case Manager portal was used instead. This was traced to the Case Worker clipboard continuing to hold the previous case ID thread, and has been resolved.

SR-D71475 · Issue 538721

Check added to apply values of newAssignPage.pxFormName

Resolved in Pega Version 8.5

After upgrade, trying to open existing assignments resulted in a different harness being opened. This was traced to changes in how the property newAssignPage.pxFormName was used, and has been resolved by checking whether the harnesspurpose is dynamic before setting the pxFormName. If formname is already present, the system will proceed with picking the harness from the shape.

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