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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

INC-130917 · Issue 573429

Extension point added for customizing MFA

Resolved in Pega Version 8.4.2

An enhancement has been added to allow MFA to overwrite OTPInputs by offering an extension point for OTP generation and validation.

INC-131496 · Issue 573370

Correspondence preview works with non-English character in pzinskey

Resolved in Pega Version 8.4.2

Attempting to preview a Correspondence with non-English character on the pzinskey displayed the non-ascii characters as a parameter converted to squares. As a result, the correspondence template could not be found in the template list and could not be previewed. Investigation showed that once the URL was decrypted, it was not being decoded. This has been corrected.

INC-131521 · Issue 574774

Updated method for fetching Open ID Connect Token End Point URL with GRS

Resolved in Pega Version 8.4.2

In Open ID connect Authentication service, the Token End point URL was not working with GRS. To resolve this, the code has been updated to fetch the access token endpoint using the getStringIndirect method instead of getStringIfpresent.

INC-132209 · Issue 577003

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.4.2

CDK key loading modified for better database compatibilityUsers were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-132634 · Issue 573041

Removed non-functional 'forgot password' link in mobile

Resolved in Pega Version 8.4.2

On mobile app login, if a user selected 'Forgot Password' then navigated back to the login screen and logged in, the portal loaded in a browser tab instead of the app itself. This was due to 'Forgot password' not yet being supported in mobile even though the link was displayed, and has been resolved by removing the link as it does not initiate any flow.

INC-119669 · Issue 562585

Special character handling added to filters for table sourced with parameterized Report Definition

Resolved in Pega Version 8.3.4

Filters were not working on a table when sourced with a report definition which accepted a parameter value containing special characters (Eg: S&P). This has been resolved by using StringUtils.reversibleCrossScriptingFilter in the pzGetGridColUniqueValues activity to allow filters to contain special characters.

INC-120343 · Issue 573076

Explicit parent added for descendants in subreport to correct summary

Resolved in Pega Version 8.3.4

When using a Report Definition with a Summarize column and a subreport with join class, it was not considering implementation class work objects. As a result, the prepared values were only partially computed. This was traced to the SubReport in SetQuery not having reference to a parent for the descendants classes, and has been resolved by explicitly setting the parent value.

INC-125641 · Issue 573385

Column Filter working with class join

Resolved in Pega Version 8.3.4

When a class join was configured in the report definition and the report was edited to include new columns from the joined class, a "Filter condition invalid" error appeared in the tracer after adding a filter condition to a new column. This was only observed when the property added was a decimal property, and did not happen for a text property. The filter worked as expected after re-saving the property in the report definition in Designer Studio. This was traced to the data type being passed as "DECIMAL" for decimal fields, which did not match the logic used to set the filter value, and has been resolved.

INC-125752 · Issue 566169

Tab Titles show the correct title on hover of tab name

Resolved in Pega Version 8.3.4

When clicking on the case stages information from the Dashboard Case Manager to open the stage information in a new tab, hovering on the tab name displays the title of the case stage name. If there are two stages, clicking on the first stage opened it in a new tab and the title of the tabname on hover was correct. However, clicking on the second stage name to open the other stage in the same tab did not display the correct title when hovering on the tab name. This has been corrected by updating the code for the JSON configuration object.

INC-127085 · Issue 563456

Arch Chart Min/Max display correctly

Resolved in Pega Version 8.3.4

The minimum and maximum on the 270 degree arch chart were not working as expected. The minimum value for the LABEL changed, but the actual range of the chart did not. For example, if the chart label for the minimum values showed as 50, the actual range for the chart was still 0-150, and the first segment of the chart did not display the correct color. This has been corrected by updating the functions for handling chart limits.

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