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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D71408 · Issue 534934

DIrty check flag triggered by adding columns and filters

Resolved in Pega Version 8.5

If a report was edited and closed without saving, the dirty check worked as expected. However, if new columns or filters were added and the report closed without saving, the dirty check did not appear. This has been resolved by updating the check logic.

SR-D86864 · Issue 548093

Very long auto-generated index trimmed for use in Report Browser

Resolved in Pega Version 8.5

The creation of a new report via the user report browser failed if there was an index with a long name (over 30 characters). The OOTB method automatically generated the prefix, but the Report editor could not handle the very long declare index name and as a result did not consider properties from the embedded pages. To resolve this, pzUpdateAssociation and pzInsertNewReportColumn have been updated to trim the prefix for the declare index to 30 characters and allow for adding a new column to the report. This work does not cover adding a new filter to the report, as that fix would require substantial changes to reporting logic.

SR-D53176 · Issue 541795

Error when adding function filter will persist

Resolved in Pega Version 8.5

When an exception occurred while adding a filter in the report viewer, the error was shown but cleared due to an immediate refresh of the parent section. Analysis found that step2 of pzGetFiltersFromContent was failing, after which the error was shown, the section reload happened, and the error disappeared. To resolve the error being cleared prematurely, the pzOnLoadReloadReport control has been modified so that when there are messages on the top level page (pyReportContentPage), a parameter will be set on HarnessContextMgr to not to clear them during the next refresh call.

SR-D73777 · Issue 539969

Logic added for client-side Somaria decoding

Resolved in Pega Version 8.5

When Somaria (an Advanced Data Visualization control) was used with Predictor Performance, the special characters were displayed as ASCII values instead of the actual values in the label. This was traced to Somaria encoding special characters of the visualization data into HTML entities on the server in order to protect against cross-site scripting attacks, but these entities were not being decoded on the client side. To resolve this, logic has been added to decode HTML entities in Somaria data on the client.

SR-D80589 · Issue 544841

Check added before clearing Report definition custom filter section page

Resolved in Pega Version 8.5

When using a Custom Section in the Report Viewer, the Page referred to at the Prefix was getting reset while running the report. Investigation showed the page was being reinitialized in pzCreateCustomFilterPage step 2, and this has been resolved by adding a 'when' rule for clearing the custom filter page.

SR-D87898 · Issue 552589

SaveAttachment Activity in Data-WorkAttach-URL updated

Resolved in Pega Version 8.5

A 'when' condition was not properly evaluated for Activity SaveAttachment (CL:Data-WorkAttach-URL ), causing the Next assignment screen to not be displayed. This has been resolved by modifying the handling of Page Names used as activity parameters to remove the use of the specific PageName "pyAttachmentPage" in the operation and make it generic to Primary in the SaveAttachment Activity of CL: Data-WorkAttach-URL.

SR-D64506 · Issue 529334

Improved accessibility around page landmarks

Resolved in Pega Version 8.5

Accessibility testing revealed an issue with pages where the main landmark was contained in another landmark. This has been resolved by removing the main role in the FlowActionHTML rule.

SR-D84480 · Issue 546188

FilterHistory decision tree used for audit log status

Resolved in Pega Version 8.5

Attempting to use the “FilterHistory” decision tree in the work class to return value “false” for “pyCloseOpenAssignmentsOnResolution” to hide the “pyCloseOpenAssignmentsOnResolution” field value (“Unfinished assignments were cleaned up by the system after the completion.. ”) from history was not working as expected, and still returned the audit message. This was due to the system setting this AuditNote parameter within the “pzProcessResolutionStage” activity, where Param.UpdateHistory was set to true always. In order to support more flexibility, the Param.updateHistory paramter in step3 of the pzProcessResolutionStage activity will be set based on the FilterHistory decision tree. When set to false in FilterHistory decision tree, pyCloseOpenAssignmentsOnResolution will be set as false and audit will not be logged.

SR-D84754 · Issue 548164

Resolved erroneous problem assignment error

Resolved in Pega Version 8.5

If a user processed a work item while the SLA agent was also attempting to process it, it sometimes resulted in an assignment with the error: "Error: Flow Not At Task." In this scenario, an error message was displayed stating that "Assignment already completed" even though the assignment was not yet finished, causing confusion. Investigation showed that in cases where the success indicator was -28, the assignment was marked as problem assignment even though it was processed. To resolve this, the system has been updated to skip marking the assignment as a problem when the success indicator is -28.

SR-D69081 · Issue 532301

Handling added for null requiredskillcount on assignment

Resolved in Pega Version 8.5

If the property pxRequiredSkillCount was blank on an assignment when moved to a workbasket, it was never presented for Get Next Work. To resolve this, handling has been added which will change the null to 0 so the assignment is properly queued.

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