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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-189622 · Issue 682099

Cleaned up references to deprecated property type

Resolved in Pega Version 8.6.3

While using the Pega API to update a case from one application to another, an error was generated indicating the system was unable to find a property definition of “caseTypeClass” in pyAddableWorkList of the workpage. All properties in the clipboard pages of the work page are validated during this update: in this case, the check was for the caseTypeClass property, which is no longer used but which was on the clipboard page. To resolve this error, all remaining references to property casetypeclass have been removed.

INC-190819 · Issue 682000

Wrapper added to set correct bulk transfer context

Resolved in Pega Version 8.6.3

Bulk transfer was not working as expected when transferring an assignment from a flow defined in data class. Investigation showed the bulk transfer UI was getting picked from work- class while the post processing was running under data class context: this has been resolved by creating a wrapper activity in baseclass to call the post processing activity Work- .

INC-191645 · Issue 679537

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.6.3

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-194429 · Issue 682883

Updated FieldLevelAuditing logic for page comparison

Resolved in Pega Version 8.6.3

Optimistic locking was resulting in orphan assignments and the error "Error: Flow Not At Task, Error: Flow Removed". In addition, Get Next Work was causing duplicate Field Level Auditing records. This was traced to a missed use case in the logic used in pxFieldLevelAuditing where previousPage and PrimaryPage are compared to see whether they are equal or not, and has been resolved by adding one more condition to mark previousPage as null when the update date time or commit date time are not updated as part of processing.

INC-196218 · Issue 684849

Wrapper added to set correct bulk transfer context

Resolved in Pega Version 8.6.3

Bulk transfer was not working as expected when transferring an assignment from a flow defined in data class. Investigation showed the bulk transfer UI was getting picked from work- class while the post processing was running under data class context: this has been resolved by creating a wrapper activity in baseclass to call the post processing activity Work- .

INC-196961 · Issue 693474

Iteration method updated for SetRequiredSkillsCountColumn

Resolved in Pega Version 8.6.3

After update, database utilization spiked and did not drop. Investigation traced this to the use of Local.totalCount in pzSetRequiredSkillsCountColumn, which caused the iteration loop to run more times than necessary. This has been resolved by replacing Local.totalCount with Local.iterationsCount in the iteration.

INC-198514 · Issue 688851

CheckFlowDependencies query performance improved

Resolved in Pega Version 8.6.3

In order to improve performance on very large tables, the pxCheckFlowDependencies activity has been modified. Previously, checking whether a dependency exists retrieved all columns. The updated query will instead return a count.

INC-198807 · Issue 689770

Bulk Transfer Audit displays correct label

Resolved in Pega Version 8.6.3

After Bulk Transferring an assignment, the audit showed the flow action rule name instead of the label. This has been addressed by creating a field value for the name 'pyTransferAssignment' and updating the param.actionLabel to refer to the localized value.

INC-201410 · Issue 695844

Updated handling for Navigation Breadcrumb DisplayFlag

Resolved in Pega Version 8.6.3

On hitting 'previous' the old breadcrumb was visible instead of the expected flowaction. This was a missed edge case for having 'when' conditions before a subprocess shape, and has been resolved by having the pyDisplayFlag be considered conditionally so that even when the display flag for the top level subprocess is false, if the current flow action / assignment belongs to the subprocess, the system will show the breadcrumb for the same.

INC-201981 · Issue 697634

Added check for StageHistory page

Resolved in Pega Version 8.6.3

After update, the pyDisplayStages section was not visible in pyCaseMainInner due to the 'when' condition pxHasStages not being satisfied. This was traced to a customization for the pyStartCase flow in one of the case types which resulted in a blank pxStageHistory page being set under pyWorkPage, and has been resolved by adding a 'when' condition to check whether pxStageHistory page exists so the step will only execute if the pxStageHistory page is present.

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