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Resolved Issues

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Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D32222 · Issue 500898

Auto-generated controls with images supported in export to Excel

Resolved in Pega Version 8.3.1

When attempting to display a column as an image, changing the column format to "pxCheckbox" showed an image while running the report if the value was true, but blank values were displayed when the report was exported to Excel. Investigation showed that the value was being returned as null when a boolean value was set on a column and the option for the auto control was set to show as an image due to the formatted value being returned as an HTML element instead of a boolean value. To correct this, AutoGenReportUIField has been modified so that auto-generated controls that are shown as images are converted to text upon export to Excel.

SR-D33135 · Issue 502273

Handling added for newline in a cell exported to Excel

Resolved in Pega Version 8.3.1

It was reported that new lines (br) were not displayed in exported Excel even after adding the control format with style tag <br style="mso-data-placement:same-cell;" />. This was due to a missed use case when Export to Excel was revised; as a necessity, the new Export to Excel does not support HTML as the old one did, and handling for line breaks in a cell was missed in this implementation. To correct this, wrapping has been enabled on AutoGenReportUIField and NonAutoGenReportUIField and ReportUIUtils.stripHtmlFromValue() has been updated to convert tags to line breaks.

SR-D36981 · Issue 505696

FusionCharts upgraded to resolve drill down issues

Resolved in Pega Version 8.3.1

Drill down reports were not working when the results were displayed with huge data that came up with a scroll bar or if the report was scrolled down and a drill down was attempted when the scroll bar was in the bottom or middle of the scroll line. The hover icon was different i.e., the hand icon was replaced with arrow icon, or sometimes the hand icon displayed without showing the data. It was possible to drill down when the scroll bar was in the top or the focus was moved outside the chart and brought back in again. This was traced to bugs in the FusionChart libraries, and has been resolved by upgrading to FusionCharts 3.14.0-sr.1.

SR-D45865 · Issue 513017

Primary page paramter explictly set to resolve fix/edit Scheduled Tasks issue

Resolved in Pega Version 8.3.1

After upgrade, the top section of report details was getting blanked out when using the Reporting | Components | Scheduled Task to open a report and "update" it to fix issues. This was an unintended side effect of updating the Review harness to display the Perform harness when clicking Update, which was done to correct an earlier issue with UI validations when using the out of the box schedule report functionality. To resolve this, pxScheduleTaskWrapper has been updated to explicitly set the parameter page according to the primary page's values when not in the report browser.

SR-D19299 · Issue 511322

Support added for calling Export to Excel directly from RD

Resolved in Pega Version 8.3.1

When using Export to Excel directly from a report definition, a date column specified using pxDatetime was shown as applied date format in the resulting Excel file. The column was formatted as expected if the export was called from an activity. This was traced to the recent refactoring of Export to Excel: it was not expected that it would be called directly, but rather that it would be invoked from a report viewer ruleform. In order to support this direct use, step calls have been added to the pzRDExportWrapper activity to call pzMergeAutoGen before the engine call. This step will merge the pyModes pages from pxDateTime control.

SR-D34655 · Issue 513420

Deferred load works inside custom row section of Report Definition

Resolved in Pega Version 8.3.1

Deferred Load was not working inside a custom row section of a report definition. This was traced to the non-auto-generated mark up written for the customRowSection include not having the node_type="MAIN_RULE" name="BASE_REF" id="RULE_KEY" base_ref="" attributes. This led to the load manager which performs the defer load to get the base_ref as "pyReportContent" from the "ReportDisplay" section dom node. To resolve this, the RRDataListGeneration has been modified to set the proper base_ref to customRowSection include so the context/base_ref is passed to the customRowSection.

SR-D35981 · Issue 506380

Column formatting default added to Export to Excel to match Export to PDF

Resolved in Pega Version 8.3.1

After running the pyGetWorkHistory report in Designer Studio, exporting the report to PDF showed the correct data format for the Message Key column while exporting to Excel did not. In the Report Definition UI and in Export to PDF (which use the same logic), when the backing property of a column has no control and the column does not have a format, the control falls back to a "Default" control. The "Default" control localized the string values in the Report Definition UI and Export to PDF, therefore changing the Message Key to be the correct value in those places. The similar logic to explicitly handle the "no control" scenario has now also been added to Export to Excel to resolve this issue.

SR-D36265 · Issue 509606

Export to Excel total result count disabled

Resolved in Pega Version 8.3.1

After upgrade, an imported report with more than 30k records took an excessive amount of time (6-7 minutes) to be exported to Excel after being run, and the resulting Excel file only contained one record. A child report having around same number of records was exported successfully in around 30 seconds. Analysis showed that during the export process, a thread dump was originating from the thread responsible for performing export. Co-relating this with alert logs showed a PEGA0042 alert around the packaging of the query. This was traced to the paging settings on the pyContentPage not getting properly set from the activity pxRetrieveReportData on step 14: the boolean that sets .pyContent.pyPaging.pyReturnTotalResultCount used a page that will always be empty on the upgraded system, leading to an error in calculating the total result count. To resolve this, fetching the total result count on Export to Excel has been disabled.

SR-D42159 · Issue 508939

Large report pagination should use "Previous and Next only"

Resolved in Pega Version 8.3.1

Some Report Definitions were getting timed out or facing gateway exceptions, primarily due to high time consumed by the DB Queries. Investigation showed the total result count process appeared to stop at the configured pyMaxRecords value as long as it was nonzero. This indicated the issue was related to changes made to fix the inaccurate behavior of the "Last" button in the responsive paginator which included removing logic that set pyMaxRecords to anything other than zero. To resolve this issue, those pagination changes have been reverted. The "Last" button should not be used when the paging mode is set to Numeric: in the case of large reports, the paging option should be set to "Previous and Next only".

SR-D43788 · Issue 512542

Corrected Last Added By values for reports created in report browser

Resolved in Pega Version 8.3.1

After creating a report using report browsers in the case manager portal, opening that report definition rule in Designer Studio showed the person's name who created the pydeafult report instead of the expected values for Last added by(Operator ID & Name) and Last Moved by (Operator ID & Name,Date). This has been resolved by adding steps to pzRRSaveAs which will fix the history details when making a new report in the report browser.

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