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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-160825 · Issue 629368

Search landing page performance improved

Resolved in Pega Version 8.4.5

Performance improvements have been made for the Pega Platform search landing page by implementing timeouts for all requests to ElasticSearch when executing PegaIndexAdminImpl.getIndicesInfo() and changing all requests for single index to requests for all indexes. In addition, SearchUtils.areDummyDocumentsPresent() has been modified to get all 'dummy documents' in case there are duplicate dummy documents in the ElasticSearch indexes.

INC-162649 · Issue 639396

DSS added for handling missing attachments

Resolved in Pega Version 8.4.5

When an S3 repository was configured as storage, some cases were not coming up in search and exception errors were seen in logs for a deleted attachment after every system restart/re-indexing of the search. Investigation showed these case objects were in the broken queue for pyFTSIncrementalIndexer due to a null pointer error encountered when indexing the attachment, and that the attachments were available in the repository but could not be read from the attachment repository during indexing. To resolve this, a new DSS setting has been added which allows selecting one of two behaviors: - Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = true : broken item is generated, but with a meaningful error message. This is the default behavior - Pega-SearchEngine indexing/distributed/fail_on_missing_attachment_file = false: case is indexed, but without the problematic attachment. Error message is printed out to the logs.

INC-163173 · Issue 650172

Datatype import updated to handle null value

Resolved in Pega Version 8.4.5

After upgrade, attempting to import CSV files in Data type using the import option provided was not working. This was traced to the AccessPolicy Filter value being set to null in the filterLogic, and has been resolved by modifying the 'if' condition in the NativeSQLSecurityPolicyHelper file to handle an empty value in the logic string of an access control policy condition for a datatype class.

INC-169055 · Issue 646673

Performance improvements for database queries and archiving

Resolved in Pega Version 8.4.5

In order to improve the performance of database queries, repetitive unnecessary database calls have been removed, archival queries have been simplified, and diagnostic metrics were added. Optional batch requestors have been added to all archival services with their own DSS settings to allow processing more cases in parallel. It is recommended to create 2 additional indexes to help with the archival process. The indexes will be on:pegadata.pr_metadata (pyisparent, pyobjclass, pyarchivestatus) INCLUDE (pyinskey); pegadata.pr_metadata (pyisparent, pyarchivestatus) INCLUDE (pyinskey);

INC-169856 · Issue 649458

Personalized table sort order limited

Resolved in Pega Version 8.4.5

After implementing a personalized table, the query started adding more 'order by' sorts, causing system impact. This was traced to the pzPopulateSortOrder activity Implementation having different constants assumed for the same purpose (999 in one place and 99999 in another), and has been resolved by updating the logic in step 1 and step 2 to disregard sort orders higher than 999.

INC-174756 · Issue 650672

Queue processor correctly moves items to Broken Items

Resolved in Pega Version 8.4.5

When an exception occurred while Queue Processor processed an item, he queue item was not moved to Broken Items. The error " inconsistent datatypes: expected - got CLOB DatabaseException caused by prior exception" was generated. This has been resolved by modifying the NativeSQL builder and NativeSQLBatchExecutor to allow the batch of queries to be retried. Additional changes were also added for Oracle databases to identify the correct column types.

INC-175622 · Issue 652278

Screen reader announces report names

Resolved in Pega Version 8.4.5

An update has been made to pyReportBrowserItem to ensure names of the reports on the report browser are read correctly.

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