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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-119800 · Issue 177840

Security policy transaction mismatch error resolved

Resolved in Pega Version 7.1.8

If security policies are enabled, logging out and then logging in prompts a password change. If the password was changed and then the page was refreshed, a transaction mismatch error occurred. This was caused by incomplete clearing of the password setting transaction, and the system has been updated to properly switch transactions.

SR-123636 · Issue 184161

Trojan horse protection auto-enabled

Resolved in Pega Version 7.1.8

The authentication/trojanhorseprotection previously defaulted to NEVER, creating a security vulnerability. The trojanhorseprotection setting now defaults to external.

SR-123636 · Issue 181701

Trojan horse protection auto-enabled

Resolved in Pega Version 7.1.8

The authentication/trojanhorseprotection previously defaulted to NEVER, creating a security vulnerability. The trojanhorseprotection setting now defaults to external.

SR-124473 · Issue 186179

Added handling for unauthenticated asynchronous SOAP service

Resolved in Pega Version 7.1.8

After implementing changes to work around an error with SOAP authentication, the unauthenticated asynchronous SOAP service generated an error and failed to complete. This was due to the changes to the authentication process omitting the asynchronous mode case when a SOAP service that intended to not use authentication ends up calling a sub-activity that requires authentication. This use case is now covered.

SR-126719 · Issue 177348

Added fallback keyinfo handling

Resolved in Pega Version 7.1.8

When a SAML assertion response is received in the authentication activity, an error indicated the KeyInfo was missing in the signature. This was caused by a lack of redundancy in the keyinfo handling that caused an exception when keyinfo was not included in the SAML response. Support has now been added to check the certificate in the truststore where the certificate from IDP metadata would have been imported, and there is an added null check in the debug logs.

SR-126719 · Issue 178793

Added fallback keyinfo handling

Resolved in Pega Version 7.1.8

When a SAML assertion response is received in the authentication activity, an error indicated the KeyInfo was missing in the signature. This was caused by a lack of redundancy in the keyinfo handling that caused an exception when keyinfo was not included in the SAML response. Support has now been added to check the certificate in the truststore where the certificate from IDP metadata would have been imported, and there is an added null check in the debug logs.

SR-128463 · Issue 193907

Create KeyRing updated for split schema

Resolved in Pega Version 7.1.8

If a command line script is configured (viz. keyringGen.sh) to encrypt user passwords for prconfig.xml databases using Keyring utility, a prconfig.xml could have three database entries but the keyring tool only prompted for two databases and did not allow encrypting password for the user for the third database. The prconfig.xml file requires very specific location information to run: to resolve this, the variables to hold schema name in case of split schema configuration have been added.

INC-147654 · Issue 642185

Updates to displaying embedded images in cases

Resolved in Pega Version 8.4.5

Sending an email with an embedded image to the email ID associated with the email listener successfully created the interaction case, but the embedded image was not displayed when the case was opened from the work-basket. A rule-not found exception was seen in the tracer for pyGetImageDisplay, the rule responsible for displaying the images in the ET pane. Investigation showed that when URLObfuscation was turned on, the decryption of the URL was not successful because "&" had been encoded to '& amp;'. This has been resolved by calling the activity pyGetImageForDisplay using URLMapping instead. An additional issue was seen with displaying images in the email interaction pane where the additional empty new lines moved the image outside the intended place. This was traced to a customization for the reply area which used the pyHighlightedMessage property and converted newlines to br tags even in HTML mode. To resolve this, pyHighlightedMessage has ben modified to convert newlines to br tags only if the mode is plain text.

INC-152776 · Issue 621242

Check added for HTML and linefeed combined in email

Resolved in Pega Version 8.4.5

In the Interaction right hand pane Email triage widget, additional line breaks were seen when displaying email message data that contained table tags. This was a missed use case for email which contains both HTML and '\n', which resulted in the system replacing '\n' with < / br >. This has been resolved by adding a check whether the content has HTML tags which will avoid the replacement.

INC-157214 · Issue 631598

Mentioned user in Pulse appears correctly

Resolved in Pega Version 8.4.5

When loading user names while using the "@" functionality in a Pulse post, adding or tagging the operator/user in Pulse by entering each letter brought up the list, but when using copy/paste it was not possible to select the desired value from the user.Suggestions list of operators/users. If by chance the user name was selected from the suggested list, the operator ID was added instead of the full name. This has been resolved.

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