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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

INC-130917 · Issue 573429

Extension point added for customizing MFA

Resolved in Pega Version 8.4.2

An enhancement has been added to allow MFA to overwrite OTPInputs by offering an extension point for OTP generation and validation.

INC-131496 · Issue 573370

Correspondence preview works with non-English character in pzinskey

Resolved in Pega Version 8.4.2

Attempting to preview a Correspondence with non-English character on the pzinskey displayed the non-ascii characters as a parameter converted to squares. As a result, the correspondence template could not be found in the template list and could not be previewed. Investigation showed that once the URL was decrypted, it was not being decoded. This has been corrected.

INC-131521 · Issue 574774

Updated method for fetching Open ID Connect Token End Point URL with GRS

Resolved in Pega Version 8.4.2

In Open ID connect Authentication service, the Token End point URL was not working with GRS. To resolve this, the code has been updated to fetch the access token endpoint using the getStringIndirect method instead of getStringIfpresent.

INC-132209 · Issue 577003

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.4.2

CDK key loading modified for better database compatibilityUsers were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-132634 · Issue 573041

Removed non-functional 'forgot password' link in mobile

Resolved in Pega Version 8.4.2

On mobile app login, if a user selected 'Forgot Password' then navigated back to the login screen and logged in, the portal loaded in a browser tab instead of the app itself. This was due to 'Forgot password' not yet being supported in mobile even though the link was displayed, and has been resolved by removing the link as it does not initiate any flow.

INC-96275 · Issue 553402

Attachment Migration tool updated for improved node crash handling

Resolved in Pega Version 8.3.4

During attachment migration from PegaDB to the S3 repository, a stream node crashed and left queue items in the queue. When the node restarted, these items were migrated successfully to S3. However, a manual restart of the attachment migration tool then ended up duplicating the items already successfully migrated. As part of handling the duplicate attachments, files with 0 bytes were created in S3 and the zero byte link was updated to the Data-WorkAttach-File instance. In order to handle this scenario, an enhancement has been added that will skip migrating attachments already migrated to repository or those having an empty attachment name.

INC-100288 · Issue 555463

Declaratives disabled during startup

Resolved in Pega Version 8.3.4

Declaratives firing before the engine is fully up can lead to null pointer errors. In order to avoid this condition, declaratives will be disabled during startup so that unnecessary operations can be avoided and system can be started faster.

INC-118760 · Issue 580174

Atmosphere updated to resolve request object recycle exception

Resolved in Pega Version 8.3.4

The exception "java.lang.IllegalStateException: The request object has been recycled and is no longer associated with this facade" was traced to a request object being recycled in Tomcat because of pooling. To resolve this, a fix was made in the Atmosphere open source library to ignore such exceptions. A new jar with version has been uploaded to the repository and defaultVersionsByGradle has been updated with this version.

INC-118926 · Issue 563805

ArtifactoryStorage URL construction with port updated

Resolved in Pega Version 8.3.4

After configuring a repository as a JFROG artifactory with a ruleform that provided a URL / port number and repository name, test connectivity worked as expected, but deploying the codeset using pipeline or importing the codeset using the import functionality generated the error "Unable to construct artifactory url due to invalid file path". The root cause of the issue was traced tothe ArtifactoryStorage java class, which did not accept the port number in the format provided due to changes in the API. If there was no portNumber in the URL, the issue did not occur. To resolve this, the constructor has been changed to properly build the URI per

INC-119646 · Issue 563694

RemovePrivateBlockedAndWithdrawnRAQs updated to avoid exception

Resolved in Pega Version 8.3.4

If the method removePrivateBlockedAndWithdrawnRAQs() (present on the class) had both the "ignore personal rulesets containing checked out files" and "ignore "Blocked or Withdrawn agent" conditions set, raqsItr.remove(); ran twice and resulted in a java.lang.IllegalStateException. This could lead to undesired outcomes such as agents not showing up properly. To correct this, the code has been refactored to avoid running raqsItr.remove(); more than the necessary number of times.

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