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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

INC-130917 · Issue 573429

Extension point added for customizing MFA

Resolved in Pega Version 8.4.2

An enhancement has been added to allow MFA to overwrite OTPInputs by offering an extension point for OTP generation and validation.

INC-131496 · Issue 573370

Correspondence preview works with non-English character in pzinskey

Resolved in Pega Version 8.4.2

Attempting to preview a Correspondence with non-English character on the pzinskey displayed the non-ascii characters as a parameter converted to squares. As a result, the correspondence template could not be found in the template list and could not be previewed. Investigation showed that once the URL was decrypted, it was not being decoded. This has been corrected.

INC-131521 · Issue 574774

Updated method for fetching Open ID Connect Token End Point URL with GRS

Resolved in Pega Version 8.4.2

In Open ID connect Authentication service, the Token End point URL was not working with GRS. To resolve this, the code has been updated to fetch the access token endpoint using the getStringIndirect method instead of getStringIfpresent.

INC-132209 · Issue 577003

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.4.2

CDK key loading modified for better database compatibilityUsers were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-132634 · Issue 573041

Removed non-functional 'forgot password' link in mobile

Resolved in Pega Version 8.4.2

On mobile app login, if a user selected 'Forgot Password' then navigated back to the login screen and logged in, the portal loaded in a browser tab instead of the app itself. This was due to 'Forgot password' not yet being supported in mobile even though the link was displayed, and has been resolved by removing the link as it does not initiate any flow.

INC-121460 · Issue 569116

IH Summaries correctly loads aggregated count

Resolved in Pega Version 8.3.4

After the IH Aggregated DataFlow has processed more than 34 million records from an Oracle database, the IH Fact table contained only ~120,000 records. Running a browse on the pxInteractionHistory DS resulted in an infinite loop. Investigation showed that this was caused by the handling of Oracle timestamps: using Pega DateTime in query parameters generated Oracle DATE instead of TIMESTAMP, causing all query parameters to be rounded to the second and interfering with the IH pre-aggregation. This has been resolved by updating the handling.

INC-122180 · Issue 563268

Null check added for Entity Extraction result

Resolved in Pega Version 8.3.4

Training data for an Entity Extraction model was not getting distributed correctly, as per the given % data. This was due to the result of the Entity Extraction result being null, and has been resolved by adding a check that will consider detected types as primary candidate for grouping if the result column is null.

INC-125900 · Issue 560786

ResolveFTCR flow Draft mode turned off

Resolved in Pega Version 8.3.4

When using the FastTrack Change Request functionality of Revision Manager 8.3 the submission was going to Pending packaging instead of Resolved-Completed with the error "flow is in draft mode; it cannot be executed". This was due to pxResolveFTCR flow having been checked in with Draft mode turned on, and has been corrected by turning Draft mode off.

INC-126129 · Issue 569664

PropertyToColumnMap made more robust

Resolved in Pega Version 8.3.4

The DF_ProcessEmails dataflow was intermittently failing with a StageException error. This was traced to schema changes being propagated asynchronously by system pulse, which seem to have caused PropertyToColumnMap to cache stale schema. To resolve this, if the property mapping is not found the first time, the system will make a second attempt to get the mapping. Additional logging has also been added for better diagnostics.

INC-126556 · Issue 564030

Declaratives disabled during startup

Resolved in Pega Version 8.3.4

Declaratives firing before the engine is fully up can lead to null pointer errors. In order to avoid this condition, declaratives will be disabled during startup so that unnecessary operations can be avoided and system can be started faster.

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