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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-141579 · Issue 591852

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-142674 · Issue 594496

Enhancement added for node heartbeat recovery process

Resolved in Pega Version 8.3.5

Nodes were not showing up in the admin portal even though they were up and running and could be seen in the pr_sys_statusnodes table. The exception "An exception was encountered while invoking the cluster membership listener callback" was seen. All nodes became visible again after multiple restarts. The root cause was traced back to a temporary database connectivity problem. The database itself was fine according to database monitoring reports, but a network problem, a slow database query, or another issue prevented Pega from establishing a connection for more than a minute. An enhancement has been made to resolve this: if a node becomes unhealthy due to the service registry missing due to a failed heartbeat, the heartbeat will try to recover after 60 seconds and keep trying every 30 seconds until it succeeds.

INC-137255 · Issue 584910

Resolved Cassandra query read/write latency

Resolved in Pega Version 8.3.5

Read/write latency was seen when certain Cassandra queries were triggered by the system. This was traced to an unusual case where a flush was not done for an exceptionally long time period, and has been resolved.

INC-148056 · Issue 602837

Context updated for IACAuthentication activity trace

Resolved in Pega Version 8.3.5

After upgrade, tracing the IACAuthentication activity was not working. Investigation showed that the context object had a null tracer value, which has been resolved by updating the system so the tracer runs with the correct context.

INC-140224 · Issue 604005

Corrected SAML SSO error

Resolved in Pega Version 8.3.5

After opening a case from the Pega-FCM portal or after logging in from SSO, closing the Pega window and opening it again resulted in the error "Unable to process the SAML WebSSO request : Violation of PRIMARY KEY constraint %27pr_data_saml_requestor_PK%27. Cannot insert duplicate key in object". This was a missed use case that happens only under the old SAML configuration, and has been resolved by removing a when condition that checks for stepstatus fail for the pySAMLwebSSOAuthentication activity.

INC-135437 · Issue 589489

Export to Excel working for reports with "Display values across columns"

Resolved in Pega Version 8.3.5

Attempting to use Export to Excel when "display values across columns" was checked resulted in a null pointer error. This was traced to a null page being passed to pzRDExportWrapper, and has been resolved by adding a check for the primary page If it is null, the step page will be used.

INC-145033 · Issue 599481

ForgotPassword responses made consistent

Resolved in Pega Version 8.3.5

To prevent possible exposure of valid usernames, the ForgotPassword logic has been updated so that it will show the same messages and set of screens to both valid and invalid users if a lost password request is made.

INC-137873 · Issue 596158

Java injection security updated

Resolved in Pega Version 8.3.5

Protections have been updated against a Java injection.

INC-142531 · Issue 598438

Keystore certificate alias updated to support mixed case names

Resolved in Pega Version 8.3.5

The Java Keystore stored aliases only in lower case letters, but it accepted uppercase letters also during retrieval. This was causing the error "No certificate found in truststore : Azure AD SSOIDPCertStore with Alias : CN=Microsoft Azure Federated SSO Certificate" when the names didn't match. To resolve this, the keystore layer has been modified to support upper case letters in the certificate alias.

INC-133450 · Issue 585994

Login button hidden after click

Resolved in Pega Version 8.3.5

When the login button was clicked fast several times, intermittently the login would fail with the blue screen and "Security violation attempting to access requestor" error in the logs. To resolve this, on click of the login button will be hidden to prevent firing multiple login requests.

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