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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-133183 · Issue 205535

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

SR-133184 · Issue 203710

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

SR-131072 · Issue 203709

Requestor token creation added for PRExternal authentication

Resolved in Pega Version 7.1.9

When using a PRExternal authentication scheme, the csrfsession requestor token was not created. This caused a heavy volume of INFO logging messages in production due to the null token. This authentication path has now been added and the token will be correctly created for use.

SR-131691 · Issue 202207

Improved performance for incorrect password handling

Resolved in Pega Version 7.1.9

When the operator entered the wrong password in the login screen, numerous "Stream Overwritten" alerts appeared the Alert log. There was no workflow problem involved, but the logging indicated that there was an additional unnecessary call being made to Stream Web-Login, and that unneeded call has been removed to improve system performance and remove the error being logged.

SR-A1705 · Issue 205449

Fixed scrumboard intermittent failure

Resolved in Pega Version 7.1.9

After upgrading, it was seen that the scrumboard would intermittently fail to load, partially displaying and then hanging if the columns did not fit within the window boundaries due to the number of elements. This was traced to an error in the functionality that resizes parts of the scrumboard, and has been fixed.

SR-A4995 · Issue 213355

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

SR-A4056 · Issue 211550

Corrected validation error for Extract rule field length

Resolved in Pega Version 7.1.9

A validation error noting that the field length of the table was limited to 30 characters was occurring when trying to check in an Extract rule even if the field value had been shortened. While checking in the extract rule, a block of code in the Rule-Utility-Function validateTreeProperties was recomputing the pagelist's table name instead of using the one provided by the user. The Rule-Utility-Function validateTreeProperties function has been modified to fix the issue.

SR-B56256 · Issue 335795

VBD cache handling changed to preserve data integrity

Resolved in Pega Version 7.4

When VBD was configured to use on-heap memory, no data was displayed in VBD planner and logs showed queries failing with ArrayIndexOutOfBoundException. The cause of the error was a corruption of VBD cache data in a partition: VBD compresses its partitions after getting no inserts for 15 minutes. When an insert is received by a compressed partition, the partition is first decompressed before writing. During decompression, the buffer position is set to the end of the uncompressed buffer. However, the buffer may include padded nulls added during buffer expansion. The system writes the new VBD records after the padded nulls, but the nulls would then throw off the read logic during query execution. To fix this, during decompression the buffer position will now be set to the end of the data, not the end of the buffer.

SR-B56256 · Issue 337432

VBD cache handling changed to preserve data integrity

Resolved in Pega Version 7.4

When VBD was configured to use on-heap memory, no data was displayed in VBD planner and logs showed queries failing with ArrayIndexOutOfBoundException. The cause of the error was a corruption of VBD cache data in a partition: VBD compresses its partitions after getting no inserts for 15 minutes. When an insert is received by a compressed partition, the partition is first decompressed before writing. During decompression, the buffer position is set to the end of the uncompressed buffer. However, the buffer may include padded nulls added during buffer expansion. The system writes the new VBD records after the padded nulls, but the nulls would then throw off the read logic during query execution. To fix this, during decompression the buffer position will now be set to the end of the data, not the end of the buffer.

SR-B67003 · Issue 329137

Enhancement added to validate mandatory fields in custom proposition definition forms

Resolved in Pega Version 7.4

Enhancements have been added in order to support extended customization of a proposition definition form. Previously, the custom form containing the custom fields was rendered in the context of a requestor-level, editable data page for creating a new proposition. The custom form section itself did not belong to the same class as the data page but was only rendered in the context of the data page at run-time. Therefore, validations defined on the custom form were not triggered due to the mismatch in the context of execution. The system has now been updated with an extension activity which will have the required-field validation pre-loaded. The same activity can then be extended to include additional validations whenever needed. The approach has some limitations as below. Process: On the custom form for the proposition group, the appropriate fields will need to be marked as required-always from the 'Required' dropdown field configuration form. After this, with the local fix branch included, new propositions should be validated for missing required fields. Limitations: The validation will work only on the manual creation of a new proposition. Conversely, the validation will NOT work if the propositions were uploaded using the Import/Export feature on the Decision Data form. The validation error messages for the custom fields will appear on the top of the page unlike that for the proposition name property. However, the message will list all properties that are marked as required but haven't been filled-in on the form.

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