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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

INC-134046 · Issue 575238

database locking improved for login performance

Resolved in Pega Version 8.5

A slowness issue seen when trying to login to my.pega.com was traced to numerous database locks occurring on the pr_data_saml_authreqcontext table during the SAML flow. Analysis showed that while running Obj-Save on AuthRequestContext with 'OnlyIfNew' as false, the check caused a select query to run on the table to determine if the context was already there and insert it if it was not. To resolve this, the onlyIfNew check will default to true to avoid running the query; if the context is already present it will be overridden. Duplicate key exception handling has also been added to avoid any issues if a resave is done with same key.

SR-D96395 · Issue 555118

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.5

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-132209 · Issue 577000

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.5

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

INC-118927 · Issue 571491

Resolved OAuth2 mobile app loop

Resolved in Pega Version 8.5

When a Pega OAuth2 authorize endpoint was invoked and the redirect URI contained "app", a loop was created where the system attempted to fetch the app alias from the state parameter value and was redirected back to itself. This could sometimes result in inconsistent mobile app styling. Investigation showed that a certificate with keyword app that was picked for the redirect URI could have the key word assumed to be the app alias context, so a workaround was to remove the app keyword. To resolve the issue, the system has been updated to look for the app alias only in the state parameter rather than performa a string contains check on the entire query string.

SR-D79181 · Issue 551124

OKTA receives parameters on logout

Resolved in Pega Version 8.5

When using an OIDC logout endpoint with a parameter set as a data page value, the data page retrieved the ID Token from the database, but when logout was clicked the datapage name was being displayed in the browser instead of the IDToken. To resolve this, code has been added to support sending ID token parameters for logoff endpoint for OKTA logoff using OpeniD connect.

SR-D86011 · Issue 548152

Browser fingerprint validation issue resolved

Resolved in Pega Version 8.3.3

After upgrade, Pega logoff was happening automatically within five minutes while using Microsoft Internet Explorer. This was traced to the COSMOS-based portal in Microsoft Internet Explorer 11 generating different hashes for different parts of the screen, causing a "Browser fingerprint validation failed" error because of the pzBFP token mismatch. To resolve this, an update has been made to exclude the graphic components for calculation of browserfingerprint.

SR-D96395 · Issue 555117

CDK key loading modified for better database compatibility

Resolved in Pega Version 8.3.3

Users were unable to log on to the system and received the error "There has been an issue; please consult your system administrator." Investigation showed the log errors stating "(dataencryption.DataKeyProvider) ERROR localhost - Could not get CDK from systemKeyManagementCache - System CDK is null". This was an issue specific to the MS SQL Server database when there were 6 or more CDKs in the database: CDK keys are loaded from database into Cache using an SQL statement which had the ORDER clause. By default, the ORDER clause treats NULL values differently on different databases, and this caused MS SQL databases to not load a necessary CDK key. To resolve this, the SQL query has been modified so the result will be the same for all supported daatbases (Oracle, Postgres & MS SQL Server).

SR-D79181 · Issue 551123

OKTA receives parameters on logout

Resolved in Pega Version 8.3.3

When using an OIDC logout endpoint with a parameter set as a data page value, the data page retrieved the ID Token from the database, but when logout was clicked the datapage name was being displayed in the browser instead of the IDToken. To resolve this, code has been added to support sending ID token parameters for logoff endpoint for OKTA logoff using OpeniD connect.

SR-D64566 · Issue 547513

Option added for redirect to SAML IDP on logout

Resolved in Pega Version 8.3.3

An enhancement has been added which provides a check box to choose to redirect to SAML IDP on logout from Pega.

SR-D75498 · Issue 545068

Resolved null-pointer exception for Token based Authenticated Rest

Resolved in Pega Version 8.3.3

When logging in with auth0 OIDC auth service and then trying to use connect-Rest with an authentication profile using an auth0 provider, a null pointer error was generated indicating connect-Rest could not find the Access token. Even thought the Authentication service (OIDC) and authentication profile (authorization grant) both had the same scopes (“openid profile email”), OIDC flow and authentication profile save the Access Token with different scopes. Specifically, OIDC saves the token with an extra trailing space. Handling has been added to correct this.

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