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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-140279 · Issue 597756

JMX logging added to upgrade diagnostics

Resolved in Pega Version 8.4.4

In order to improve diagnostic information, infoForced loggers have been added for debugging upgrade issues related to JMX calls to enable and disable rules creation.

INC-144555 · Issue 603071

Changelog cleanup added for de-optimized properties

Resolved in Pega Version 8.4.4

Unwanted optimization was automatically added to properties for the Application-Work-Casetype class created using the wizard in the App Studio. Attempts to remove the optimization did not work: the property advance tab was showing the optimized classes details even after deleting and recreating the property. When a property is optimized the system adds entries to pr_changelog for the list of classes it has optimized. When the property was deleted, the pr_changelog was not cleared. This was a missed usecase, and has been resolved by overriding the Cleanup activity at Rule-Obj-Property class to delete the pr_changelog entry associated with that if it is present.

INC-144869 · Issue 606617

Improved ScalarPropertiesWriter logging

Resolved in Pega Version 8.4.4

In order to improve diagnostics, debug loggers have been added to ScalarPropertiesWriter.java to print column name in the logs while creating map between column names and their values from clipboard page.

INC-146595 · Issue 604791

Initialized entryName for light weight inventory instance

Resolved in Pega Version 8.4.4

When running deployment on a new pipeline created for the next minor version, once the deployment process got to the point of showing aged updates, the “view aged updates” came back as blank screen. Viewing the logs showed the aged update elements come back but were missing the pyName associated with them. Investigation showed that the system did not have support for setting the mEntryName for LightweightInventoryInstance objects. This has been resolved by adding a junit to ensure that getEntryName() doesn't return as null and should be equal to pzInsKey.

INC-148154 · Issue 602922

Hot Fix Manager updated to use installation order for schema import

Resolved in Pega Version 8.4.4

Schema changes were not being imported during the hot fix manager DL import process. Investigation showed this was due to hotfixes in the DL being iterated over from newest to oldest, causing older hotfixes to replace the value added to a map by the newer. To resolve this, the system has been updated to use hotfix install order, which considers selected and dependent hotfixes, rather than ordering newest to oldest. This ensures that newer table representations will override older rather than the other way around.

SR-D37317 · Issue 512553

Run Ruleset Cleanup defaults to true

Resolved in Pega Version 8.2.6

After upgrade, the rule categories and rules were not showing correctly in the App view of the Dev Portal. Many warning messages were also logged related to the Decisioning DM Sample application. This was traced to the rules cleanup script not running properly. While there was a workaround of applying the ruleset cleanup scripts manually after removing the queries that reference the pr_engineclasses table, the cleanup will now be set to run by default (run.ruleset.cleanup=true). In addition, the logic to determine which RuleSets to include has been simplified and most of the pr4_rule_vw deletions have been combined.

SR-D38318 · Issue 519710

Data pages explicitly cleared after QP use

Resolved in Pega Version 8.2.6

The Util Node was showing as Offline in the Search Landing Page, and when Jobs were submitted for execution from other Nodes the message "Detected active run with unreachable nodes" was logged. The util node, configured as a backgroundprocessing node, was running QPs; the queue size for custom QPs is 500 messages /queue items per minute, but investigation showed the requestor level and thread level data pages corresponding to the QP activities were not being cleared after use. This led to high heap memory issues that made the node unreachable, and has been resolved by adding code to explicitly remove the data pages when processing has finished.

SR-D48396 · Issue 520423

Hazelcast upgraded to resolve node startup issue

Resolved in Pega Version 8.2.6

Post data upgrade, the ADM tier failed to start and the error "java.lang.IllegalStateException: Node failed to start!" appeared. This was traced to a dormant bug in Hazelcast 3.11 that caused starting nodes to fail when the Hazelcast master node was shutting down, which was exposed by recent Pega changes made to enable parallel restarts of nodes in Cloud environments. Hazelcast delivered a fix for the parallel restart problem and the hotfixed jar has been merged into the platform. In addition, previous logic for loading Admin Studio waited 30 seconds before timing out when fetching information for each node. This caused issues with large clusters and Admin Studio not loading. The logic has been updated in the Admin Studio UI to load the page despite delays/issues waiting for nodes to respond to the gathering of cluster data, and the algorithm to detect remote-call timeout has been updated and is applicable to batch operation.

SR-D48433 · Issue 514857

Exception handling added for Redirect URL fetched from GRS

Resolved in Pega Version 8.2.6

When the application definition under “integration and security" tab was configured to use "Store in web storage provider" to allow choosing the storage name and the authentication profile, configuring the authentication profile to use an OpenID connect provider with the pyEndpointURL property given as a global resource setting such as (=D_SharepointDetails.url) was not working as expected. Clicking browse in the application definition sent the request to the OpenID connect provider and was returned with the error "The reference =D_SharepointDetails.url is not valid. Reason: Page name (D_SharepointDetails) from indirect reference was not found." This was traced to the Redirect URL (fetched from GRS) throwing an unhandled exception, and has been resolved.

SR-D48762 · Issue 518298

Enhancement added to support DB2 CREATE OR REPLACE view syntax

Resolved in Pega Version 8.2.6

After creating the product, attempting to import it on another environment failed due to incompatibilities with the syntax. In SQLGeneratorDb2.getViewSourceStatement(), when the View definition is fetched there is a check whether the view starts with "CREATE VIEW". Since the customer view of "CREATE OR REPLACE" was not supported in Db2LUW, it didn't match and appended the "CREATE VIEW" statement again. This happened only when using DB2, and has been resolved by updating the logic in SQLGeneratorDb2.getViewSourceStatement() to support CREATE OR REPLACE VIEW statements.

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