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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D32381 · Issue 519465

Transient property passivation handling improved

Resolved in Pega Version 8.2.6

Frequent "com.pega.pegarules.pub.PRRuntimeException" errors were seen in the production log file while working on the WO. This was traced to corruption in the blob caused by transient properties during passivation. To resolve this, corrections have been made to the handling for the transient property entries in the blob.

SR-D41229 · Issue 513589

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.2.6

Enhancements have been added to improve the use of AWS file storage: - Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS `storage/class/:/enableMetrics`. - INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. - The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS `storage/AWSSDK/metricReportingInterval`. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D42241 · Issue 518639

CyberArk support has been added for this release

Resolved in Pega Version 8.2.6

CyberArk support has been added for this release.

SR-D43740 · Issue 514124

Added support for Helper Text Question Mark with visibility condition

Resolved in Pega Version 8.2.6

The Helper Text Question Mark was not displaying if the control was configured with "Help icon with overlay on hover" combined with a visibility condition. This was a missed use case, and the expression visibility support for controls.changes have now been added in the pzpega_ui_DLCellTemplate.js file.

SR-D45622 · Issue 521661

Sorting on Grid works with declare expression property

Resolved in Pega Version 8.2.6

If a property with a declare expression was used in a column, the sorting on that column was not working. This was traced to reference errors when Grid used the engine API pega.sortPageList to sort the page list / data page, and has been corrected.

SR-D47484 · Issue 516149

Added visibility to dropdown for change stage

Resolved in Pega Version 8.2.6

While creating a flow in work- class that used a change stage, on selecting 'other' the dropdown to show other stages was not visible. This was due to a missing visibility condition, and has been resolved by updating "pzPopulateStages" Step7 to set the pyGotoStageOther to "OTHER" when none of the stages are present.

SR-D51725 · Issue 516467

DSS added to rpevent logging of sensitive data used as input during async batch task processing

Resolved in Pega Version 8.2.6

When running Async Batch Task Processing, the whole set of inputs was logged when an error occurred during ADP load. Because this might result in sensitive data such as SSN, DOB, IDs, etc, being included in the debugging output, a DSS has now been added which when set will avoid printing any sensitive information in the log.

SR-D54314 · Issue 517290

Enhancements added for using AWS file repositories

Resolved in Pega Version 8.2.6

Enhancements have been added to improve the use of AWS file storage: - Logging for AWS SDK connection metrics can be activated on a per-repository basis, either through the ruleform or through the DSS `storage/class/:/enableMetrics`. - INFO logging can be enabled on PegaAWSSDKMetricReporter to periodically output averages of recorded metrics for all registered S3 repositories with metric collection enabled, or INFO logging can be enabled on PegaAWSRequestMetricCollector to output recorded metrics on every client call for all registered S3 repositories with metric collection enabled. - The interval at which PegaAWSSDKMetricReporter logs metrics at can be configured with the DASS `storage/AWSSDK/metricReportingInterval`. This DASS is a system-wide setting, and not a per-repository setting. The default reporting interval is 90 seconds, and metric collection is disabled on all repositories by default.

SR-D55161 · Issue 527651

getStoreDataTable updated to resolve thread lock issues

Resolved in Pega Version 8.2.6

An IlegalMonitorStateException in TableInformationMapImpl.getDataStoreTableInfo caused a read lock to not be released, preventing other threads from acquiring a ReentrantReadWriteLock.WriteLock on the same ReentrantReadWriteLock. This eventually lead to a Deadlock scenario forcing other threads into an irrecoverable WAITING state. The issue could be cleared by restarting the nodes, but the implementation of the getDataStoreTableInfo method has been updated to resolve this issue.

SR-D55841 · Issue 522695

isAvailable calendar instance will include time zones

Resolved in Pega Version 8.2.6

When using a custom configuration to route assignments, if today was configured as unavailablefrom date, assignments were still routed to the current operator even though they were not available. Analysis showed that the same Calendar was not used to compare date objStartDate, opUnavailableFrom and opUnavailableTo in the function, isAvailable. The isAvailable FUA calculates objStartDate by getting the calendar instance and setting the time by calculating it from the next business day. However, the calendar instance was created from Calendar.getInstance(), which does not use a time zone, and this resulted in a mis-match of time. To resolve this, instead of creating a calendar instance objStartDate will be formatted to YYYYMMDD format and then converted to the requestor time zone timings using Data Time Utils parseDateTimeString.

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