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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B40310 · Issue 299601

Offline sync fixed for post-processing Question shape

Resolved in Pega Version 7.3

The post-processing activity of a Question shape was not skipped when 'only execute post processing on client' was checked on the case type rule. A 'when' condition has been added for the post processing activity of Question Flow to fix this.

SR-B6158 · Issue 275668

Updated mobile attachment error handling

Resolved in Pega Version 7.3

Incorrect behavior was seen on mobile when limiting file types using a trigger / when rule. The file type was ultimately evaluated and not attached, but the 'File attached Successfully' message was displayed on the mobile device. This has been fixed with an added check to evaluate whether the attachment is one of the accepted types, and the error markup has been updated.

SR-B6500 · Issue 276002

Mobile performance improvements for static content load

Resolved in Pega Version 7.3

Performance improvements have been made for mobile by enabling concurrent parallel load of static content.

SR-B7965 · Issue 291732

Resolved mobile case switching exception

Resolved in Pega Version 7.3

The console error 'Exception while trying to set work item as completed in assignment list' was seen while context switching a case in a custom mobile app. This was caused by the configuration calling submit during preprocessing, and has been fixed by ensuring the onSuccess callback of finishAssignmentAction is called when there is no next Task.

SR-B9286 · Issue 278610

Enhancement to get work items from multiple workpools for mobile user

Resolved in Pega Version 7.3

An enhancement has been added to support multiple workpools belonging to same application for mobile users. The code will iterate through all workpools which are offline enabled for the operator and get the work items in pzDataSyncGetWorkList activity.

SR-B9286 · Issue 287888

Enhancement to get work items from multiple workpools for mobile user

Resolved in Pega Version 7.3

An enhancement has been added to support multiple workpools belonging to same application for mobile users. The code will iterate through all workpools which are offline enabled for the operator and get the work items in pzDataSyncGetWorkList activity.

SR-B9718 · Issue 286254

Corrected picking for mobile circumstanced harness

Resolved in Pega Version 7.3

On mobile devices the circumstanced version of tablet was getting picked instead of the mobile device. The invoke addSectionForOfflinePackaging_X method has been updated to resolve this.

SR-B15685 · Issue 317888

Mobile autocomplete dropdown selections fixed

Resolved in Pega Version 7.3.1

When the 'Enable lightweight autocomplete on phone' and 'Allow scrolling for more results' were enabled, the incorrect data was selected (e.g., using the autocomplete to select "John" from the list instead displayed "Mark"). This was due to a logic issue around the scroll feature for mobile list based autocomplete, and has been fixed.

SR-B71308 · Issue 319409

Paragraphs load as expected in offline app

Resolved in Pega Version 7.3.1

After upgrade, paragraph rules were not displaying as expected in the offline mobile app. Instead, the message 'Loading...' appeared in their place. This was traced to the records being returned correctly but not being properly packaged for display due to an error in the report definition. To correct this, a step has been added to the pzPackageLocalization activity to clear parameters which may mislead report execution.

SR-B71308 · Issue 320806

Paragraphs load as expected in offline app

Resolved in Pega Version 7.3.1

After upgrade, paragraph rules were not displaying as expected in the offline mobile app. Instead, the message 'Loading...' appeared in their place. This was traced to the records being returned correctly but not being properly packaged for display due to an error in the report definition. To correct this, a step has been added to the pzPackageLocalization activity to clear parameters which may mislead report execution.

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