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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A18905 · Issue 233955

OrgName error resolved for MobileOffline:Obj-Open-By-Handle

Resolved in Pega Version 7.2.1

If Obj-Open-By-Handle was configured on the Org Name link in MobileOffline for the master details of a Contact Work Object, clicking on the link generated an "Empty Work Item Handle" error despite the OrganizationID(Handle) being present on the data page. This was an error in the actions array for the "runScript" API, and has been fixed.

SR-A21298 · Issue 239141

NPE on mobile list open resolved

Resolved in Pega Version 7.2.1

A null pointer exception was being generated on mobile device when opening list items. A null check has been added to pega_ui_modaldialog to resolve this exception.

SR-A21636 · Issue 240162

Fixed auto-complete use in iPhone Opportunity creation

Resolved in Pega Version 7.2.1

Issues were seen when selecting items using Auto-Complete on an iPhone while creating an Opportunity. This was due to a positioning error in the logic, and has been fixed.

SR-A24787 · Issue 247535

SA mobile app hang fixed

Resolved in Pega Version 7.2.1

Hitting the 'back' button in the SA mobile app before a work-object fully loaded the master-details caused the app to hang. This was traced to an issue with the thread switching that caused a JS exception, and has been resolved.

SR-A24787 · Issue 245849

SA mobile app hang fixed

Resolved in Pega Version 7.2.1

Hitting the 'back' button in the SA mobile app before a work-object fully loaded the master-details caused the app to hang. This was traced to an issue with the thread switching that caused a JS exception, and has been resolved.

SR-A102729 · Issue 272707

Mobile modal display timing corrected

Resolved in Pega Version 7.3

When the full screen for mobile device option was used while launching a local action, the template buttons (Submit and Cancel) appeared to be missing until the screen adjusted during a focus shift to an editable field. This was an issue with asynchronous display timing in the modal dialog template using dynamic layouts with client side visible whens, and has been fixed.

SR-B10667 · Issue 283291

IOS HC app login updated to better handle sync conflicts

Resolved in Pega Version 7.3

Intermittent HC iOS login failures or app crashes were accompanied by the error 'Client Store synchronization failed.' To resolve this, web-login has been updated to handle cases where login failure occurs while a sync is in progress.

SR-B12207 · Issue 285722

Corrected Org text field handling for templated mobile sections

Resolved in Pega Version 7.3

Given a section pyWorkSummary_Mobile with a text input field called Organization, the organization name was shown correctly in the Declare_crmOrg page but on the UI it was displaying 'Org Not Found'. This was caused by recent section template changes that caused the object to be rendered on the wrong thread, and has been fixed.

SR-B13431 · Issue 283632

Mobile App description localized in PegaExpress

Resolved in Pega Version 7.3

The descriptions for Pega API and Pega Mobile SDK were not being localized in Pega Express due to limitations in the accepted characters. This has been fixed.

SR-B13431 · Issue 283681

Mobile App description localized in PegaExpress

Resolved in Pega Version 7.3

The descriptions for Pega API and Pega Mobile SDK were not being localized in Pega Express due to limitations in the accepted characters. This has been fixed.

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