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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-154290 · Issue 613472

Signature capture exception resolved

Resolved in Pega Version 8.6

The signature capture control was throwing a JSON parse exception when the value was set and section was refreshed. This was caused by the signature for PIMC passing incorrect data which Preview could not parse, and has been resolved by ensuring the correct data for PIMC local store.

INC-155214 · Issue 617005

GetBinaryFilesRef updated for resolving wildcard

Resolved in Pega Version 8.6

After upgrading from 8.2 to 8.4, errors related to "Unable to serve file java.lang.IllegalArgumentException: Illegal characters detected in the path" appeared numerous times during full syncs, either on first time login or after cache clear. This was traced to normalizeRelativePath failing, and was caused by a resource declaration in pzGetBinaryFilesRef that encountered an issue where wilcarded URLs were not automatically resolved while packaging Static resources. This has been resolved.

INC-155640 · Issue 622979

Mobile logging updated for data page required parameters

Resolved in Pega Version 8.6

After upgrade, the number of warnings increased substantially in the mobile app log file for D_Pages, specifying "Required parameter X for data page X cannot be blank." This was traced to the forced logging related to missing required parameters for Parameterized DataPages during DeltaSyncs. In order to increase the value of the logging, the process has been moved from being called before packaging the Data Page to being printed later in packaging code and set to warn only about any unsupported data page configuration with required parameters. As a workaround, the warnings may also be added to a denylist in "Dev Studio > Configure > Mobile > Offline Configuration" to block them.

INC-155752 · Issue 622773

Hidden Question pages and answers will be saved to DB

Resolved in Pega Version 8.6

After a question page was shown and some values were entered, going back to the question and reverting an option caused the question page to not be visible, but the answer values persisted in the clipboard and were eventually saved into the database. This was a missed use case for Question page smart shapes, and has been resolved by updating the pzSetQuestionPageParams data transform so that whenever a question page is evaluated to either to show/hide, when the question page visibility is set to false and the pyClearAnswerValuesWhenQPHidden 'when' rule is overridden, the corresponding values will be wiped from the clipboard and only the required values will be saved to the database. However, please note this is not supported for branching logic and visibility conditions should be used instead.

INC-156211 · Issue 620194

Verbose comments removed from wrapper

Resolved in Pega Version 8.6

Comments with references to external links have been removed from some harness wrappers.

INC-157217 · Issue 631971

Field Service mobile refresh timing updated

Resolved in Pega Version 8.6

A configuration in the Field Service mobile app used to select and map data from a modal section to a wrapper section used "pega.fsm.mobileutil.reloadSection" to refresh the wrapper section and make the data visible after the mapping. If the refresh was performed after the initial login, the refresh was done on only a portion of the screen and resulted in incorrect data being shown to the user. However, continuing to fill in the section and then saving and reopening the task displayed the correct results. The issue was reproducible only on the first attempt after clearing cache/date: subsequent uses refreshed properly. This was traced to the timing of the configured actions, which caused the refreshSection action to be triggered before the runDataTransform action execution was completed. This has been resolved by adding code that will pause the action queue until the runDataTransform action completed.

INC-157317 · Issue 620574

Signature Capture supported in RDL

Resolved in Pega Version 8.6

An enhancement has been added which supports using Signature Capture on forms in repeating dynamic layouts.

INC-157532 · Issue 631716

Corrected runtime name length check for custom fields to resolve logged error

Resolved in Pega Version 8.6

The error "Notification_MobilePush.Action ERROR - Can't parse JSON string to map" was being frequently logged. Investigation showed that in the Step8 activity in pySendNofication from Pega-Notification-MobilePush class, setting @String.length(customFields)>0 where customFields was a local value caused the runtime length check on customFields to fail. To resolve this, the Step8 activity in pySendNofication from Pega-Notification-MobilePush class has been modified from using @String.length(customFields)>0 to use @String.length(Local.customFields)>0.

INC-157596 · Issue 624791

Mobile channel upgrade wizard correctly initiated

Resolved in Pega Version 8.6

After upgrade, the offline mobile app was not loading the correct portal. This was traced to missing properties needed to launch the upgrade wizard for channels upgrading from a previous release to v8.5, and has been resolved by setting those properties in upgrade activities.

INC-160275 · Issue 628103

Unchecked Include descendant classes in pyFeedUserDetails report definition

Resolved in Pega Version 8.6

After upgrade from Pega 7.4. to Pega 8.4, the use of a custom class 'XX-Data-OperatorLoginDetails' which pattern-inherits from Data-Admin-Operator-ID was causing the error "Union not applied because properties [pyImageFileName, pyEmailAddress, pyUseLocale, pyDefaultTimeZone] are not optimized in Data-OperatorLoginDetails”. This happened when the case manager portal was launched and the report definition pyFeedUserDetails (introduced in newer releases) was running by default, and was due to the presence of a few unoptimized properties when the report definition had "Report on Descendant classes" - include all descendant classes, checked by default. To resolve this, the checkbox to Include descendant classes in pyFeedUserDetails is now set as unchecked by default.

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