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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-145756 · Issue 619294

Logging for MultiNodeSynchronize lock attempts changed from error to warn

Resolved in Pega Version 8.5.3

The File Listener was logging numerous errors stating "Unable to establish MultiNodeSynchronize lock while trying to determine if listener is enabled for this node". Handling has been previously established for error cases when the Listener is unable to establish a MultiNodeSynchronize lock, but this condition continued to be logged as an error even though it was not related to any failures in functionality. To resolve the logging issue, the logger level has been changed from ERROR to WARN.

INC-146610 · Issue 610483

MimeTypeHandler added for cloud downloads on mobile

Resolved in Pega Version 8.5.3

When using the Pega cloud storage repository (Application -> Integration -> Content Storage) with the Google Chrome browser on an android device, it was possible to upload attachments but re-downloading the attachments failed. Investigation showed that this was due to the content-type appearing as application/* so Google Chrome on mobile was not able to identify the file type. This was a missed use-case for returnFileForDownload(), and has been resolved by setting the system to use MimeTypeHandler for getting the content type.

INC-147669 · Issue 614884

Enhanced logging added to REDUX query references

Resolved in Pega Version 8.5.3

Diagnostic logging has been added to REDUX query references which will capture information about exceptions that cause the system to fallback to generating legacy references.

INC-148414 · Issue 615595

Date field correctly extracted for IMAP inbound email

Resolved in Pega Version 8.5.3

After upgrade, email-sourced cases were not being created correctly. Tracer showed the date field was blank, causing an error which was traced to the getReceivedDate being returned as null for the JavaMail AP even though the IMAP protocol was being used. This was an unintended side effect of work done to handle a throttling exception in the IMAP inbound email flow, and has been resolved by updating the system so that if the getReceivedDate is null, the date will be extracted from the mail header while processing dates in EmailMessageInfo class.

INC-149187 · Issue 622485

Logging for MultiNodeSynchronize lock attempts changed from error to warn

Resolved in Pega Version 8.5.3

The File Listener was logging numerous errors stating "Unable to establish MultiNodeSynchronize lock while trying to determine if listener is enabled for this node". Handling has been previously established for error cases when the Listener is unable to establish a MultiNodeSynchronize lock, but this condition continued to be logged as an error even though it was not related to any failures in functionality. To resolve the logging issue, the logger level has been changed from ERROR to WARN.

INC-149370 · Issue 619991

Logging for MultiNodeSynchronize lock attempts changed from error to warn

Resolved in Pega Version 8.5.3

The File Listener was logging numerous errors stating "Unable to establish MultiNodeSynchronize lock while trying to determine if listener is enabled for this node". Handling has been previously established for error cases when the Listener is unable to establish a MultiNodeSynchronize lock, but this condition continued to be logged as an error even though it was not related to any failures in functionality. To resolve the logging issue, the logger level has been changed from ERROR to WARN.

INC-149382 · Issue 612427

Loading timing updated for openAPI content

Resolved in Pega Version 8.5.3

Open API content loading was taking too much time and interfering with working on other REST rule configurations. To resolve this, the loading of openAPI contents has been removed from the opening or saving of REST rule and shifted to lazy loading. Clicking on the openAPI tab will load the contents, and any modification in REST rule or service package rule will update the contents of openAPI when "Action->Refresh" is clicked.

INC-149517 · Issue 609476

Secure access for Activities

Resolved in Pega Version 8.5.3

Authentication requirements have been added to Standard activities.

INC-150038 · Issue 614829

Data Type local data storage snapshot history updated

Resolved in Pega Version 8.5.3

When a History Class Data object was created, two snapshots were made - one with value and another with no value. This was traced to a 'when' condition that evaluated whether to add history when deleting a record from records editor, and this issue has been addressed by removing the condition as the history-add step takes care of checking if there is a dedicated table or not.

INC-150151 · Issue 613414

Stream REST endpoint CORS support added

Resolved in Pega Version 8.5.3

CORS support has been added to the Stream REST endpoint. If a request contains an "Origin" header, the "Access-Control-Allow-Origin" header with the origin value (*.companyname.com) will be added to the response for Stream tier (/stream/view & /stream/click) calls.

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