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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C57025 · Issue 395184

Filter value Autocomplete uses localized text for the 'Case Type' string

Resolved in Pega Version 8.2

The Filter value autocomplete field of the Case Manager portal bulk action landing page was not working as expected while using the Japanese locale setting. If the locale setting was English or empty, the filter value was displayed correctly in the autocomplete. This was an issue with comparisons being hard-coded to use the literal text string 'Case Type', which was failing in localization. To fix this, a 'when' rule has been added to compare localized text against pyFilterName and use it in the appropriate rules.

SR-C40145 · Issue 392708

Restarting the SVM training analysis checks for existing model request to continue

Resolved in Pega Version 8.2

When creating a predictive model there was an issue with completing the SVM training analysis either due to error or browser crash. In previous versions of Designer Studio the session would stay alive and continue to execute, however more recent versions of the decision analysis's portal expected the user to keep the session active in order for the model to complete even though for long-running model training it is not viable to keep a session open for many hours. This was caused by the model generation process being kicked off again when the wizard was relaunched, and has been resolved by adding a check to the relaunch that will look for an existing model generation request and continue with the same request if one is found.

SR-C58241 · Issue 402735

Agent Access Group corruption resolved

Resolved in Pega Version 8.2

The Access Group used by agents was intermittently becoming corrupted. This was caused by a timing issue where sometimes the conclusion was built before the rulesets to the requestor were set up, resulting in the role being added to the RoleNotFound cache. To resolve this, the RoleNotFound cache has been removed so that every time a role lookup happens the system will check the database.

SR-C42849 · Issue 395987

Validation corrected to honor Read-Only designations

Resolved in Pega Version 8.2

Validation was happening on Read-Only fields due to pyReadonlyValidation not being honored in all editable cases. This has been corrected.

SR-C54754 · Issue 395508

Work by Work Queue modified to use RD in place of deprecated list view

Resolved in Pega Version 8.2

When the "Find" button was selected in Designer Studio >> Case Management >> Tools >> MyWork >> Work by Work Queue, a series of dotted lines that exceeded the section limitation appeared. This was traced to the use of the deprecated function List-view in workbasketlistPopup. In order to support the needed display, the Pega-Landing.pzProcessAndCaseRulesMainMenu Navigation rule has been modified to call a report definition Assign-WorkBasket.pyASSIGNMENTSFORWORKBASKET instead of the deprecated list view. While there is a small difference in user experience and behavior, all the columns being fetched and filters being added will be similar to that of the ones previously seen in the list view.

SR-C55269 · Issue 395845

Custom filter values correctly pass to custom drilldown filters

Resolved in Pega Version 8.2

Reports with summarize column, drilldown, and custom inline sections were not forwarding values from the custom filter to the drilldowns custom filter. This was a missed use case in earlier work done to ensure custom filter values are populated during runtime, and has been added.

SR-C59762 · Issue 402287

Custom filter values correctly pass to custom drilldown filters

Resolved in Pega Version 8.2

Reports with summarize column, drilldown, and custom inline sections were not forwarding values from the custom filter to the drilldowns custom filter. This was a missed use case in earlier work done to ensure custom filter values are populated during runtime, and has been added.

SR-C57259 · Issue 396052

Reference Rules gadget shows results for GET >> Service Activity

Resolved in Pega Version 8.2

Even if a Rule had activities in the GET >> Service Activity portion of the rule, the References panel did not show them. This was a missed use case and has been addressed by using Start-Validate and End-Validate in Rule-Service-REST.Validate activity.

SR-C55675 · Issue 396851

Handling added for work cases being synchronized after missing flow rule changes while offline

Resolved in Pega Version 8.2

Mobile application work items submitted offline did not always appear when online again.After coming back online, new work items that were created online were synchronized, but the work items that were created offline were not synchronized. This occurred when changes were made to the flow rule after cases had already been created offline. To resolve this, any failure in finishAssignment/ previousAssignment/ doSave actions which does PRocessAssignment will persist the incoming data from device in following way: 1. Create a Pega-Work-OfflineSync case. 2. Merge all the actions related to the failure work object and copy the merged page in pySyncErrorCase page. 3. If a work basket is configured, the newly created case is moved to the work basket else it is moved to the default work basket. To check the data please check the work basket or instances of Pega-Work-OfflineSync.

SR-C55017 · Issue 397186

Mapping corrected for Constraints rule properties

Resolved in Pega Version 8.2

The Constraints rule was not working for page list due to Page context and Page Context class both referring to the same property of pyPageContextClass. This was an error introduced during a UI Ruleform upgrade, and has been resolved by correcting the mapping of the "Page Context" field to pyPageContext.

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