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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-C82408 · Issue 422326

Repaired instance insertion for REST connection invoked via Queue

Resolved in Pega Version 8.3

After upgrade, the REST connection invoked in an activity which in turn called out-of-the-box ProcessQueue was not getting the response into the SYSTEM-QUEUE-EXECUTIONREQUEST-CONNECT-CREATEBOOKING instance. The right response was observed coming from other source systems in the logs, and the work object status also changing as expected. This has been resolved by exposing a DSS to revert to the old behavior of Response being present in the queueItem when a connector is queued for execution.

SR-C84294 · Issue 422375

Pagination repaired for RD using alternate database

Resolved in Pega Version 8.3

On selecting "Use alternate DB" option available in Report defenition and fetching the results of the RD to a grid, the results were not being fetched from the alternate DB but were fetched from the Pega DB only. This was traced to the property pyUseAlternateDB being overridden in step30 of pxRetrieveReportData activity. This step is skipped if it's report viewer, so if the same report is invoked from report viewer iit worked properly. To resolve this issue, the system has been modified to skip the step30 not only for report viewer but also if Param.pyUseAlternateDB is empty.

SR-C61656 · Issue 422434

CPU time will be fetched from MBeanServer instead of the JRE application to provide consistency

Resolved in Pega Version 8.3

The value of CPU time in the Enterprise health metrics was being given in nanoseconds instead of seconds after the IBM JRE version was upgraded by applying Websphere Application Server patches. The CPUTimer is a platform class which has logic specific to different JRE vendors; in order to provide consistent results regardless of which JRE is used, the system has been updated to always fetch the values from the MBeanServer.

SR-C84167 · Issue 422476

Corrected issue with Field Level Auditing re-adding deleted page list items

Resolved in Pega Version 8.3

Pressing a Save button that invoked the pyTrackSecurityChanges data transform caused deleted items to be added back to a page list. This was caused by pyPropertyIndex being set on the removed page in RUF-pzAddHistoryMemosForPageList, and has been corrected by removing that unneeded action.

SR-C84649 · Issue 422543

Consecutive PreJS properly triggered after Save & Refresh Harness

Resolved in Pega Version 8.3

Consecutive PreJS were not being triggered after using Save and Refresh Harness on Android HC. For example, creating a survey case would trigger PreJS for Name, but after using Save and Refresh Harness the PreJS for Gender was not triggered. This has been corrected by modifying the catch and callback for handling failures on the display harness save.

SR-C84231 · Issue 422665

Merge multiple branches tool updated to resolve selection error

Resolved in Pega Version 8.3

When an application was configured to not allow branches to be merged without being reviewed, the "Merge multiple branches" tool did not allow any branches to be selected even if they had been reviewed. This was traced to the pzLoadBranches activity using local.reviewStatus even though the local variable was not required in this case. To resolve this, the activity has been modified to use Param.reviewStatus to pass the parameter page to pzSetBranchReviewStatus activity. If the 'when' rule pyAllowMergeWhenNotReviewed is set to false, the checkbox will be enabled for branches which are reviewed. For branches which are not reviewed, the checkbox will be disabled and the message "Please review the branch before merge" will appear.

SR-C85315 · Issue 422728

New Activity added to ease cleaning up Thread-level data pages

Resolved in Pega Version 8.3

It is an expected behavior that the system will not automatically remove read-only data pages, as the decision of which pages need to be removed is system-specific. However, it was noted that an accumulation of Thread-level Data Pages may eventually cause performance degradation. In order to make it easier to clean these up, the new extension Activity "pyRemoveThreadLevelPages" has been introduced that is called from the DoUIAction activity.

SR-C84033 · Issue 422744

Added handling for legacy page adaptors to get all messages

Resolved in Pega Version 8.3

If a validation message was present on the Clipboard, the front-end screen was turning blue and displaying the error "There has been an issue, please consult with administrator". This happened when getMessagesAll was called for pyWorkPage and an auto-populate property was present in the embedded pages/properties. To resolve this, cast has been removed when getting all messages and a new API has been added for legacy page adapters to get all messages.

SR-C82549 · Issue 422846

Check added to getRuleNameFromInsKey to clip version name from rulseset name in the dataflow

Resolved in Pega Version 8.3

After changes were pushed to the datasets, dataflows were failing on a DT2 environment with an error related to rule resolution and a failure to find a specific property. The dataflows did not fail on a DT1 environment. Investigation showed that if the ruleset name was empty and the ins key was used to get the rulesetname, a mismatch occurred with the returned value due to the version information being included in the name. To resolve this, when a rule name is retrieved by getRuleNameFromInsKey, the system will check if aObjClass is Rule-RuleSet-Version. If so, the version part will be trimmed.

SR-C74652 · Issue 422901

Grid alignment and headers corrected for Opportunities screen in RTL locale

Resolved in Pega Version 8.3

When using the RTL locale, the Opportunity detail screen and search screen had grid alignment and header issues. This has been resolved by updating the py-portal-stages CSS attached to the enduser skin.

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