Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D83424 · Issue 552723

Class Loader cache values wrapped with WeakReference for improved cleanup

Resolved in Pega Version 8.1.9

Out Of Memory exceptions due to Metaspace were observed on Web tier instances running with a max Metaspace size of 2GB. Investigation showed that in PRClassLoaderDB, mLoaderCache values were wrapped with a SoftReference. To resolve this, the Class Loader cache values will be wrapped with a WeakReference, allowing the cache to free memory when it is no longer needed. JVM options has also been added to switch types of References being used if there is a preference.

SR-D84876 · Issue 547689

Performance improvement for Oracle 12c queries

Resolved in Pega Version 8.1.9

In order to compensate for a known issue with Oracle 12c that can cause repeated queries at certain times to cause database contention, Oracle pre/post processing steps have been added to improve performance in this environment.

SR-D86413 · Issue 553701

Updated sender email address validation to handle long domains

Resolved in Pega Version 8.1.9

In some cases, attempting to create a case via an email was failing and the cases were being routed to the broken queue. The error "IndeterminateConditionalException: Unable to load data page D_TrackAutoResponse. Required parameters : SenderEmailAddress. cannot be blank" appeared. This was traced to regex having a validation on the length of a domain name which caused a lengthy 'from' address to be trimmed. To resolve this, the regex has been modified to validate the email address as per RFC5322.

SR-D87673 · Issue 552486

IACservice security updated

Resolved in Pega Version 8.1.9

Security updates have been made which now require authentication to consume the services from IACservice packages.

SR-D88499 · Issue 551188

Check added to minimize Obj-Open-By-Handle error logging

Resolved in Pega Version 8.1.9

When using a Data Type with the "Automatically generate a unique id " option, calling the Save-DataPage method by using the savable data page of the data type finished correctly but showed Obj-Open-By-Handle errors on PegaRules.log. Investigation showed the exception was thrown when running the save plan from DataPageSaverImpl: while attempting to run the save plan, the system does not know whether a parameter (pyGUID in this case) will be required to run the save plan or not, meaning that it can't detect any possible error in DataPageSaverImpl. The implementation instead makes a call to db.open to check if an instance exists and hence logs are thrown. To resolve the error logging, a check has been added: if the save-to class has an autogen key and the savable data page instance doesn't have the autogen key in it, the system will directly call pxCreateRecord. This will avoid a call to db.open to check if instance exists and hence no failed logs will be thrown. This partial change will work only for classes having an autogen key and in cases where the page is trying to create a record by intentionally not passing the key.

SR-D90687 · Issue 560430

IOException handling improved to resolve broken pipe errors

Resolved in Pega Version 8.1.9

Frequent "connection reset by peers" exceptions were being generated and broken-pipe exceptions were seen in the logs. Investigation traced the issue to unhanded IOExceptions on the server side that were a result of the client application not always closing the TCP connection gracefully. To resolve this, error handling for IOExceptions has been improved.

SR-D92707 · Issue 551693

QP exception handling improved

Resolved in Pega Version 8.1.9

There is currently a configurable maximum size limit for QP items of 5MB. If the message size exceeded 5 MB, the message failed to be enqueued to Kafka, but still ended up in the delayed message table where it remained. This caused issues with pzDelayedQueueProcessorSchedule JS as a result. To resolve this, the system has been updated to better detect Kafka errors related with message size and move any corrupted item to the broken message queue with the appropriate message attached.

INC-126129 · Issue 569666

PropertyToColumnMap made more robust

Resolved in Pega Version 8.1.9

The DF_ProcessEmails dataflow was intermittently failing with a StageException error. This was traced to schema changes being propagated asynchronously by system pulse, which seem to have caused PropertyToColumnMap to cache stale schema. To resolve this, if the property mapping is not found the first time, the system will make a second attempt to get the mapping. Additional logging has also been added for better diagnostics.

INC-128385 · Issue 564521

Behavior made consistent between SSA and legacy engines

Resolved in Pega Version 8.1.9

There was a behavioral disparity between the legacy execution engine and the SSA engine where the latter was not creating a new page when the index was one above the size of the page list. This has now been corrected in order to make the SSA behavior fully backward compatible with the legacy engine, i.e. a new blank page will be added to the list if the index is one above the size of the list.

INC-129222 · Issue 568530

Handling improvements for commit logs

Resolved in Pega Version 8.1.9

The ADM commit log logs the number of unconsumed messages that are going to expire. In certain circumstances, it can include unconsumed messages that are not going to expire in the count. Because they are not expired and removed, the environment was running out of disk space due to the ADM commitlogs table growing larger than expected and performance issues were seen. To resolve this, a new adm_commitlog.adm_responses_commit_log_date_tiered table has been created, with a default_time_to_live of 24 hours. DateTieredCompactionStrategy has been set with max_window_size_seconds as 24hrs and tombstone_compaction_interval as 24hrs.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us