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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-142660 · Issue 595392

Pega API system management launches correctly from Help

Resolved in Pega Version 8.6

The Pega System Management API did not work when launched from help window, although other APIs such as Case Management were working fine. This has been resolved by updating the basePath in pzSystemManagementDocumentation.

INC-143025 · Issue 600608

API performance improvements

Resolved in Pega Version 8.6

Performance improvements have been made for running the get assignment action details API.

INC-143861 · Issue 597556

pzIsScalar 'when' rule updated for Value list and Value group

Resolved in Pega Version 8.6

When using the GET/Cases/{ID} API to fetch details about a case, an intermittent HTTP 500 error appeared. This was traced to the 'when' condition pzIsScalar being returned as true for the ValueList property types and trying to set the value on the summaryData embedded page. This has been resolved by updating the pzIsScalar 'when' rule to better handle Value list and Value group.

INC-144265 · Issue 609286

Updated timestamp handling for duplicate key issue with PyCompleteAutomation

Resolved in Pega Version 8.6

Occasionally a robot failed to complete a case due to a duplicate key exception. This was an issue with the History record creation due to duplicate key erlated to the timestamp, and has been resolved by updating the timestamp handling so that the REST API will use 'getCurrentTimeStampUnique' and for other cases 'pxGetCurrentTimeStampThreadUnique' will be used.

INC-144358 · Issue 601011

Localization added for "Automatically" and "Manually" field values

Resolved in Pega Version 8.6

The Dutch translation of "Child case [Case_type] [Case_id] has been [Instantiation_mode] instantiated" used the hard-coded English expression "manually". This has been resolved by adding the "Automatically" and "Manually" field values to localization.

INC-146035 · Issue 610518

Work object status correctly set to Resolved after refresh

Resolved in Pega Version 8.6

When using the Refresh option from the Other Actions menu before submitting the flow action, the work object status was not updating to Resolved-Completed. Investigation showed that when performing the Refresh action, the RefreshOnConflicts activity created a Clipboard page named LatestWorkPage with a copy of the work object. This page was not removed after use, causing the Resolved-Completed status to be set on LatestWorkPage instead of pyWorkPage. To resolve this, a step has been added to RefreshOnConflicts to remove LatestWorkPage.

INC-146339 · Issue 600743

ViewID parameter passed as part of DX API response payload for level 5 applications

Resolved in Pega Version 8.6

Recent work to not consider production level and always pass 'viewID' parameter as part of DX API response payload was not working for cases where the APIProductionLevel was 5. This was a missed use case based on a condition that remained on the ViewID parameter, and the condition has now been removed.

INC-146564 · Issue 607857

DX API returns application specific validation messages

Resolved in Pega Version 8.6

When trying to validate the input swagger details with application specific conditions, the create case DX API did not return the validation messages from application but instead returned a "500 Internal Server Error". Investigation showed that the error parameter was not set on validation fail, and this has been corrected.

INC-146780 · Issue 602024

Updated ArchivedCaseHistory visibility

Resolved in Pega Version 8.6

After enabling case archiving on Pega Cloud, it was possible to search the cases from case manager studio, but the audit details were missing. Previously Audit History was directly displayed based on whether archival was enabled or not. As part of Field Level Audit, a new property called pyHistoryViewType was introduced which is a prompt list with ALL and FIELD as its values. This property checks whether FLA is enabled or not, and based on that value ALL is set. In this case, because FLA was not enabled, the pyHistoryViewType property was empty and the HISTORY tab was not shown. To resolve this, the pyArchivedCaseHistory section table 2 visibility condition has been updated.

INC-147457 · Issue 621710

Elapsed time in Work History Table includes sub-flow

Resolved in Pega Version 8.6

Elapsed times were not captured when an assignment was in a wait shape followed by a utility which set a ticket and moved the assignment to a sub-flow. Investigation showed that when flow execution is in a sub-flow and a ticket is raised, the assignment in sub-flow was removed but audit history was not captured. To handle this scenario, the functions pzCleanSplitForTicket and pzRemoveFlowForTicket have been added, and FlowMethodBody FUA has been modified to include pzCleanSplitForTicket instead of CleanSplit.

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