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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-155624 · Issue 627234

Added check for .eml /.msg extension

Resolved in Pega Version 8.5.3

Attachments with .eml /.msg extensions were treated as FileAttachments by the MS Graph API and generating a classcastexception. To resolve this, a check has been added to identify the attachment along with content type so .eml will be correctly recognized.

INC-155732 · Issue 619484

REST connector creation errors resolved

Resolved in Pega Version 8.5.3

Attempting to create REST Connectors via the dev studio wizard using live endpoint invocation as "Add a REST response" was failing with a java.util.LinkedList error. This had a workaround of either running the REST wizard with file upload samples or configuring them directly on the rule form. In addition, REST Connectors were not executing if both the DEBUG level logging was turned on and the request had no headers, which had a workaround of using any other logging level (INFO, ERROR). These issues have been resolved by updating the system such that pyResponseHeaders are populated appropriately, and if there are no headers in the request, the system will not try to remove the trailing comma that would have been introduced in the oLog message.

INC-156588 · Issue 621967

File Listener creates pegaAPI reference for indirect reference

Resolved in Pega Version 8.5.3

When using a constant for the source location of a file, the listener had no problems starting but a severe guardrail warning appeared indicating "Source location should use D_pxGetApplicationSettingValue instead of a constant value". When the source location was changed to point to a data page as suggested, the file listener would not start. This was traced to a null pointer exception caused by the listener running on a thread that did have a reference to publicAPI as required to get the indirect reference to the property, and has been resolved by adding code to create pegaAPI (if not present) when an indirect reference is present.

INC-157081 · Issue 623806

Email Listener auto-reply evaluation updated

Resolved in Pega Version 8.5.3

After upgrade, messages were being read but not getting processed for a specific Email listener (RCEmailListerner). The error "Email flagged as an autoreply email and will not be processed" appeared in the logs. Previously, an email was not considered to be an auto-reply only when the 'auto-submitted' header didn't exist or existed with value 'no'. This caused issues with auto-forward or auto-redirect emails where 'auto-submitted:auto-generated' could be in the header. Due to this, email was marked as auto-reply and email listener stopped processing it. To resolve this, the system has been modified to mark the message as auto-reply if it finds 'auto-submitted: auto-replied' in the header, but not 'auto-submitted:auto-generated'.

INC-158159 · Issue 622629

JobScheduler initialization timing adjusted

Resolved in Pega Version 8.5.3

DDS nodes were ending up in a deadlock condition on restart, preventing them from joining the cluster. This has been resolved by ensuring the JobScheduler initialization task waits for Search to start up.

INC-158308 · Issue 624367

Cleaned up tracer exceptions for requestor inactivity

Resolved in Pega Version 8.5.3

After upgrade, the exception "No records were found for the lookup with keys : pyEventType=REQUESTOR-INACTIVITY" was appearing multiple times in tracer for Data-UsageEventType class. This has been resolved by changing the conditions order to decrease the number of data page loads.

INC-158689 · Issue 628862

Attachments successfully fetched with CMIS

Resolved in Pega Version 8.5.3

After upgrade from Pega v7.2 to Pega v8.5, trying to fetch an attachment from CMIS storage and attach it to an email generated an exception. This was traced to a repository name null check which always evaluated to true when used with CMIS, and has been resolved by removing the null check from abstractRepo.

INC-159736 · Issue 630044

Queue processor alert threshold error resolved

Resolved in Pega Version 8.5.3

After upgrade from v8.2.6 to v8.5.2, all queue processors reported the error "Threshold Default - 2000.0 is not a valid integer value". The issue was related to Java type promotion from long to double; since the ClipboardPage.setValue() method has two overloaded versions accepting int or double, the double type was being selected for the long type and returning 2000.0 instead of 2000 for alertConfig.getThreshold(). This has been resolved by updating the system to specify setValue((int)alertConfig.getThreshold()) in the pzLoadQueueProcessorAlertDefaults activity.

INC-159879 · Issue 627831

Race condition resolved for input/output pipe streams

Resolved in Pega Version 8.5.3

Writing to S3 using file data set was failing with the error "Exception occurred while uploading file". The system was relying on PipedInputStream for getting the data from the file while uploading, which needs to be connected to PipedOutputStream which holds the data to be uploaded. Investigation showed a race condition was occurring where for some use cases the reading of inputStream was happening before the connection of I/P and O/P streams, resulting in a "Pipe not connected" error. This has been resolved.

INC-160103 · Issue 627603

REST connector creation errors resolved

Resolved in Pega Version 8.5.3

Attempting to create REST Connectors via the dev studio wizard using live endpoint invocation as "Add a REST response" was failing with a java.util.LinkedList error. This had a workaround of either running the REST wizard with file upload samples or configuring them directly on the rule form. In addition, REST Connectors were not executing if both the DEBUG level logging was turned on and the request had no headers, which had a workaround of using any other logging level (INFO, ERROR). These issues have been resolved by updating the system such that pyResponseHeaders are populated appropriately, and if there are no headers in the request, the system will not try to remove the trailing comma that would have been introduced in the oLog message.

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