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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B79946 · Issue 329632

Removed unnecessary check for duplicate Question AnswerIDs

Resolved in Pega Version 7.4

It was not possible to add a Complex Question into a Question Page when the page already contained another Question with the same AnswerID(s) as the newly added one. This was traced to a call to ValidateAnswerIDofQuestionCollections in the Validate rule of Rule-PegaQ-QuestionGroup, used to check for duplicate answer IDs. Because this code was maintained for backward compatibility and is no longer needed, it has been removed.

SR-B82049 · Issue 341054

pxCoverInsKey set in audit history when childcase created

Resolved in Pega Version 7.4

On adding an audit note during the creation of the child case, the audit history did not contain the reference to the parent case. Eventually, when the case was referenced, the pxCoverInsKey was populated in the history table. This was caused by an ordering error in the logic and the system has been updated to correct it.

SR-B84173 · Issue 333881

Fixed intermittent Bulk Transfer failure

Resolved in Pega Version 7.4

Bulk Transfer action was not working for some cases in a flow which applied to an embedded data class, resulting in nothing showing up when attempting to 'transfer' those cases. This was caused by bulk transfer running the "pyTransferAssignment" flow action on the flow's applies to class (i.e., embedded data class); that flow action calls "pyTransferAssignment" section which is present in "@baseclass" which would run on the top page. In case of bulk transfer, this top page would be the flow's applies-to class, causing failure in cases using "Data-Party" flows. To correct this, the system will call the top page FA for embedded pages.

SR-B85795 · Issue 334278

InstructionsForApproval modified to include customizable field value

Resolved in Pega Version 7.4

Assignment instructions are generated by the data transform rule pzInstructionsForApproval. This DT generates a text that did not include a delimiter before the case label, causing it to appear to be a single sentence that may not be meaningful. In order to enhance clarity, this label has been modified to a field value and made available as an extension point for applications to customize.

SR-B87611 · Issue 341746

Null check added for invoking processassignment

Resolved in Pega Version 7.4

After inputting a surname and postcode on the Customer Service Portal and pressing search, the screen froze. Eventually an activity status error message appeared. This was traced to a unexpectedly null page being used to invoke processassignment, and a check has been added to the re-worked logic to avoid this error.

SR-B89142 · Issue 336394

Duplicate cases issue fixed

Resolved in Pega Version 7.4

Duplicate cases were shown in worker case compensation due to a case-sensitive values check. The 'when' condition has been modified to correct this.

SR-B89155 · Issue 337930

Case stages correctly displayed in Microsoft Internet Explorer

Resolved in Pega Version 7.4

Case stages were not being properly displayed when using Microsoft Internet Explorer. This was due to the UI kit version of the "pxDisplayStages" rule using the Dynamic Layout with inline format, causing the parent div to not be used for width in Microsoft Internet Explorer. This has been fixed.

SR-B89321 · Issue 337392

Display cases in each stage properly refreshing

Resolved in Pega Version 7.4

The report from GetWorkInStage which displays cases in the stage was not refreshed/reloaded when a different stage was clicked. This was due to the report parameters not being considered while opening the report, resulting the system displaying the existing opened report even though it had different filter parameters. The dynamic container (pzpega_ui_dynamiccontainer) - reportDefinition API has now been modified to consider report parameters and reload the report with new parameters as expected.

SR-B92095 · Issue 342336

Resolved exception on added nested case

Resolved in Pega Version 7.4

An exception was being generated when attempting to add a case which had a child case. This was due to a missing check for an empty coveredInskey, and has been fixed.

SR-B92186 · Issue 342002

Removed max for case dependency updating children

Resolved in Pega Version 7.4

If more than 50 child cases existed for a Parent Case, case dependency was only being updated for a maximum of 50 cases. The others remained parked at the same state as before the parent case was updated. This limit has been removed by eliminating pagination from the pzGetChildCases report definition.

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