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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B10051 · Issue 279523

Agent Management updated for long NodeNames

Resolved in Pega Version 7.3

Drill down to the agent detail from the Agent management page was only showing the current node. This was traced to a failed join when a very long "pyNodeName" DB line was encountered in pr_index_data_agents, and has been fixed.

SR-B10076 · Issue 281632

Save and Cancel use case enabled

Resolved in Pega Version 7.3

When a button was configured with both the "Save" + "Cancel" out-of-the-box actions, the cancel action was performed but the data was not saved to the database. If the button was configured only as a Save action, the save worked as expected but the lock was not released. In order to support a CrossDomain windows use case of enabling an agent to save entered work but cancel out of the case so another another agent can pick up the case and continue with it, the Work-Autoclose function has been modified to write try catch blocks and call doClose when a button is configured with both the "Save" + "Cancel" out-of-the-box actions.

SR-B10103 · Issue 279865

Improvements in Export to Excel of very large files

Resolved in Pega Version 7.3

When exporting a very large (6000+ row) decision table into Excel, the process was very slow and the lack of a progress or busy indicator created the impression that the system was not responding. To resolve the processing issue, the code has been optimized to create lesser style objects. A busy indicator will also be displayed until the file starts download to indicate the operation is in progress.

SR-B10103 · Issue 279869

Improvements in Export to Excel of very large files

Resolved in Pega Version 7.3

When exporting a very large (6000+ row) decision table into Excel, the process was very slow and the lack of a progress or busy indicator created the impression that the system was not responding. To resolve the processing issue, the code has been optimized to create lesser style objects. A busy indicator will also be displayed until the file starts download to indicate the operation is in progress.

SR-B10103 · Issue 279866

Improvements in Export to Excel of very large files

Resolved in Pega Version 7.3

When exporting a very large (6000+ row) decision table into Excel, the process was very slow and the lack of a progress or busy indicator created the impression that the system was not responding. To resolve the processing issue, the code has been optimized to create lesser style objects. A busy indicator will also be displayed until the file starts download to indicate the operation is in progress.

SR-B10345 · Issue 281585

Command line jar import handling improved

Resolved in Pega Version 7.3

When installing Smart Dispute and related strategic applications, exceptions occurred when generating a DDL via prpcUtils (e.g. prpcUtils.bat generateDDL) if any of the files listed in schema.archive.input did not contain schema changes or did not have a delta. This has been resolved by updating the system to better handle files that do not require a DDL to be generated.

SR-B10347 · Issue 279670

Attachment icons display correct type

Resolved in Pega Version 7.3

The attachment icon was not reflecting the attachment type. This was caused by an error in the pzWorkAttachmentIcon control which caused the File name to be passed as empty, resulting in a failure to fetch the correct image name. This has been fixed.

SR-B10406 · Issue 279344

Custom operator images work in IE

Resolved in Pega Version 7.3

Custom operator images (using pxOperatorImage control) were not properly displayed in the Internet Explorer browser. This was traced to a malformed URL generated by the pxOperatorImage control, and has been fixed.

SR-B10620 · Issue 281882

Fixed disappearing cell value in grid row

Resolved in Pega Version 7.3

Entering a value in the first grid row cell configured with a post action change and then clicking outside of the cell caused the cell to disappear the first time, but worked as expected on subsequent clicks. This was caused by the postvalue action context parameter being lost, and has been corrected by adding an alternate way to get the active row in case it is not found using the getActiveRowIndex API

SR-B10667 · Issue 283291

IOS HC app login updated to better handle sync conflicts

Resolved in Pega Version 7.3

Intermittent HC iOS login failures or app crashes were accompanied by the error 'Client Store synchronization failed.' To resolve this, web-login has been updated to handle cases where login failure occurs while a sync is in progress.

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