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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-131691 · Issue 204727

Improved performance for incorrect password handling

Resolved in Pega Version 7.1.9

When the operator entered the wrong password in the login screen, numerous "Stream Overwritten" alerts appeared the Alert log. There was no workflow problem involved, but the logging indicated that there was an additional unnecessary call being made to Stream Web-Login, and that unneeded call has been removed to improve system performance and remove the error being logged.

SR-131726 · Issue 202769

Fail-over updated to cover server crash scenarios

Resolved in Pega Version 7.1.9

In a testing event, the user session did not properly fail over to another server if the original server was shut down; an error was thrown instead. This was found to be an authentication issue where on node crash, a new requestor was created on the second node and then immediately authenticated as it is SSO. As part of authentication, the mRequiresSpecialProcessingForNodeCrash flag was cleared, meaning the node crash activity was not executed and entire portal was not refreshed. This has been corrected by updating the system to execute crash node activity for SSO cases.

SR-132732 · Issue 201617

SMA Instance MRU report updated

Resolved in Pega Version 7.1.9

The SMA Advanced / Rule Cache Summary report showed "NA" for pruning, even when the system had been impaired by extensive pruning. The correct data was available under Advanced / Reports / Most Recently Used Caches Report, but the NA results were purposeful: this particular report branch had been incompletely refactored while implementing multitenancy, and the decision had been made to have this report show NA rather than zero because zero was misleading and inaccurate. We apologize for any confusion this may have caused, and the report should now accurately report the expected results.

SR-132809 · Issue 207385

Next run in agent schedule updates after DB access issue

Resolved in Pega Version 7.1.9

It was discovered that if access to the database was interrupted, the Next run in agent schedule was not updating and not being run. This has been fixed by updating AgentQueue.handleProblem() to handle unexpected errors and ensure delayDueToProblem() is invoked always.

SR-133057 · Issue 205137

System updated to better handle multi-node rule resolution

Resolved in Pega Version 7.1.9

In an upgraded multi-node environment, the error 'com.pega.pegarules.pub.database.MultipleRuleVersionException: Rule resolution identified 2 versions of the rule' was sporadically appearing. Once the issue occurred, it would persist and the only way to resolve it was to bounce the server. This was an issue with an instance of one rule being found in one node and not found in other node, and was related to the trigger logic. This should not occur with the current Pega7 version, as trigger logic has been moved into the engine and there is no longer a database trigger to fix. In order to ensure continued smooth trigger resolution, tests have been added that will check for this condition in the updates cache table to ensure that this scenario does not occur again

SR-133561 · Issue 203840

Garbage Collector tool removed from SMA

Resolved in Pega Version 7.1.9

Issues were found when attempting to view Garbage Collector statistics in SMA, and the "Collect" button which should point to the GC log instead gave an error. After investigation, it has been determined that the SMA Garbage Collector Tool no longer meets customer needs: it failed to parse JDK 1.7 GC logs and did not give useful failure information when parsing a JDK 1.6 log. Therefore, the Garbage Collector function has been removed from the system. Instead, third-party analysis tools such as HP Jmeter and IBM Support Assistant are recommended for this purpose.

SR-133756 · Issue 203835

Debugging enhancement added for role of BATCH requestor

Resolved in Pega Version 7.1.9

An enhancement has been added to the system to give more detailed debugging information in the PegaRULES logs if the startup-process detects the following roles : ?PegaRULES:SysAdm4, COB:User1, COB:LEGUser1, COB:CreditUser1, PegaRULES:AutoTest, MS:Restricted, COB:Administrators?. This DEBUG log message has been added to provide information on the role assigned to the requestor type BATCH.

SR-133747 · Issue 203813

Corrected hashtag handling for Oracle SQL generation

Resolved in Pega Version 7.1.9

Given a column name with a hashtag in an Oracle environment, the system was compiling SQL statements which caused ORA-00904 errors due to replacing the # in one variable name with an _ but leaving it as a # in another. This has been corrected.

SR-132352 · Issue 202264

Corrected Filter criteria Pick Value button behavior

Resolved in Pega Version 7.1.9

The Pick Value filter criteria pop-up was only working if the property was a direct class property and did not work with an embedded property. This has been corrected.

SR-132827 · Issue 202511

Adding handling for 'today' date field in RD filtering

Resolved in Pega Version 7.1.9

The 'today' link in calendar popup selects the current date when clicked and automatically closes the popup, but attempting to use the 'today' link in a Report definition with a date field as a filter did not select the current date and did not autoclose. This has been corrected.

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