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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-146098 · Issue 633722

Keyboard shortcuts work in Decision Trees

Resolved in Pega Version 8.3.6

Keyboard short cuts in Decision Trees used to copy/paste by holding ctrl button in Decision Trees were not working. This was an unintended side effect related to changing non-auto grid to an auto-generated hierarchical table to make the Decision tree rule form multi-browser compatible, and has been resolved by adding cut/copy/paste/insert-after/insert-before functionality to the decision tree context menu.

INC-151662 · Issue 626576

Handling added for application which includes production ruleset

Resolved in Pega Version 8.3.6

When creating the Email channel or Webchat channel, the Text Analyzer and its respective class (Data-Decision-Request-MCP-WebChat-xxxxx) was being saved in the ruleset of the built-on application while there were rulesets open in the top application. This was a missed use case, and has been resolved byupdating the logic to account for the scenario where an application includes a production ruleset.

INC-164944 · Issue 636290

Logic updated to handle decision trees over 64k

Resolved in Pega Version 8.3.6

An exception was thrown when decision trees reached the 64K size limit. This has been resolved by modifying the logic in the DecisiontableMethodBody Rule-Utility-Function where the split size PropRowLimit is based on the number of columns.

INC-169112 · Issue 647080

Decision Trees refresh after updating a new row

Resolved in Pega Version 8.3.6

Updating a decision tree row did not display the updated data until after save and refresh. This was traced to the first row not meeting the condition for refresh on change because the first row was created as part of the decision tree creation, so the data was not persisted and the update was not registered as a change. This has been resolved by adding explicit handling for the first row to persist its expression string and show the data as entered.

INC-137709 · Issue 584297

New security role added to restrict access to development-specific classes

Resolved in Pega Version 8.5.1

A new security role and related RAROs have been implemented to allow better security for end users on non-BAC systems. This restricts access to Rules and execution of activities on classes that are development-specific.

INC-128811 · Issue 587213

Operator created with save-as has correct application access

Resolved in Pega Version 8.5.1

Creating an operator using Save As retained access to the applications of the original operator even if they were removed in the creation process. This was due to the saveAs operation of the Operator not retaining consistency between the records in the ValueList pyAccessGroupsAdditional and the page list pyaccessgroups_opid. To resolve this, the PreSaveAs of the Operator ID has been updated to maintain consistency in the records.

INC-132517 · Issue 578985

Correct manager name retained for skill-based routing updates

Resolved in Pega Version 8.5.1

In App Studio, having a manager update a team member's skills changed that team member's reporting Manager name (.pyReportTo) upon save. This was a use case where multiple operator IDs were required for the same person (name and email), so that using the report definition parameter 'BestOperatorValue' for the pzUpdateOperatorInfo activity caused an incorrect manager name to be set to the team member's operator ID. This has been resolved.

INC-127392 · Issue 574286

Delegated Decision table rule grid loads in iFrame with SSO

Resolved in Pega Version 8.5.1

The delegated decision table rule grid and checkout options were not displayed when launched from iFrame using SSO sign in. Without SSO, the delegated decision table grids were loading properly for the same Access group. The heart of this issue was that decision tables were using an older style of Designer Studio javascript which was not designed to be embedded in an iFrame due to issues related to Cross-Origin Resource Sharing (CORS). In order to support the usecase of the Pega end user portal/application being integrated to an external domain application using an iFrame, enhancements have been made to the necessary delegated rule function definitions.

INC-135095 · Issue 581849

Tracer toolbar shows correctly in IE

Resolved in Pega Version 8.5.1

After upgrade, the developer toolbar for the tracer pop up was not visible in Internet Explorer. Investigation showed that Microsoft Internet Explorer was loading the correct elements, but they were not displaying due to recent updates made to prevent Cross-site scripting vulnerabilities for the tracer. This has been resolved.

INC-129275 · Issue 577016

Resolved errors when refreshing test case

Resolved in Pega Version 8.5.1

On refreshing any test case for decision tables, a "rule no longer exists" error appeared on screen and a pzRuleNotFound exception was generated for all testcases in tracer. This was traced to Rule-Utility-Function lookup parameter handling in the pzGetFreshLabelForRUT decision table: because the Rule-Utility-Function was not able to fetch the label and the caller step in an activity, it was ending with a fail status and generating the errors. This has been resolved by correcting the Rule-Utility-Function calls in the decision table pzGetFreshLabelForRUT to ensure it has the correct parameters.

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