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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A2798 · Issue 205394

Ensured consistent Modal window open in RDL

Resolved in Pega Version 7.1.9

In some cases, an action to open a Modal window from Repeated Dynamic Layout was failing. The root cause of this issue was the subscript which was not being generated for RDL. To resolve this, GenerateSimpleLayoutCellHTML has been modified to ensure every pagelist/pagegroup respective subscripts will be generated in base_ref attribute.

SR-A2930 · Issue 206575

Concurrent Modification Exception resolved

Resolved in Pega Version 7.1.9

When attempting to open a case from the instances tab (Right click on case -> View -> Instances), a ConcurrentModificationException was generated on the pyWorkPage . This was a problem with a JSP fragment which iterated on and unexpectedly modified the mContent. To avoid this error, the system will create a copy of the content for use in iteration.

SR-A3421 · Issue 205720

Corrected Refresh based on clipboard property changes

Resolved in Pega Version 7.1.9

Refreshing the Dynamic layout whenever a property in the clipboard changed was not working in one of the cases in base CPM: when passing "ProcessAction" activity as a pre-activity for any flow action, change tracker did not send the changed values from the newAssignPage. This has been resolved by adding a condition for "ProcessAction" on pre-activity.

SR-A3559 · Issue 207393

DataPage sourced Grids now able to launch local action

Resolved in Pega Version 7.1.9

An exception was being generated from SFA when attempting to copy a read-only data page of scope id requestor level during redirectAndRun. Copying of read-only data pages was not supported because it was expected the page would be loaded on a new thread when accessed, but for parameterized data pages this loading was not true because the parameters were missing. A read-only data page was also not copied because the lookup maps in the container would have to be populated. In order to support applications containing a grid sourced with DataPage and a section inside the grid contains an icon that launches a localAction, copying of read-only data pages is now allowed. During copy, if the page being copied is read-only the data page will get the parameter page for the instance from the container and do findPage() on new thread with this information. For other pages, it will continue to copy into new thread.

SR-A365 · Issue 205194

Resolved sporadic 'bad defined-on class' error

Resolved in Pega Version 7.1.9

The error "Attempting to access a rule with a bad defined-on class: " was seen sporadically and inconsistently on the user screen, PRPC logs, and tracer. This issue was triggered when an alert was generated and the system failed to find a rule message instance. To resolve this, opening the rule-message instance from db Loghelper.doAlert() method will pass the pyClasssName as well.

SR-A365 · Issue 204670

Resolved sporadic 'bad defined-on class' error

Resolved in Pega Version 7.1.9

The error "Attempting to access a rule with a bad defined-on class: " was seen sporadically and inconsistently on the user screen, PRPC logs, and tracer. This issue was triggered when an alert was generated and the system failed to find a rule message instance. To resolve this, opening the rule-message instance from db Loghelper.doAlert() method will pass the pyClasssName as well.

SR-A3663 · Issue 210018

Corrected class inheritance issue for multi-tenant RAP migration

Resolved in Pega Version 7.1.9

When moving RAP files into QA and UAT classes for multiple tenants, class inheritance was being lost. The root cause was determined to be a problem with the internal class mapping and specifically the relationship distance map dealing with calls from one tenant (or shared) asking for classes in another tenant. This has been fixed.

SR-A3841 · Issue 208792

Cleaned up 'clear pages after non-use' function

Resolved in Pega Version 7.1.9

When the 'clear pages after non-use' option is selected, all the referencing threads should be closed and the page should be removed automatically. Instead, the document and threads were closed but the data page was not removed. This was traced to the Thread context not being present in the ThreadContainer during thread clean up, and has been corrected.

SR-A3841 · Issue 207560

Cleaned up 'clear pages after non-use' function

Resolved in Pega Version 7.1.9

When the 'clear pages after non-use' option is selected, all the referencing threads should be closed and the page should be removed automatically. Instead, the document and threads were closed but the data page was not removed. This was traced to the Thread context not being present in the ThreadContainer during thread clean up, and has been corrected.

SR-A3873 · Issue 208346

Next run in agent schedule updates after DB access issue

Resolved in Pega Version 7.1.9

It was discovered that if access to the database was interrupted, the Next run in agent schedule was not updating and not being run. This has been fixed by updating AgentQueue.handleProblem() to handle unexpected errors and ensure delayDueToProblem() is invoked always.

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