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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-B64134 · Issue 313542

Workaround added for Oracle 4000 character column value max

Resolved in Pega Version 7.3.1

Due to an Oracle limitation, RD on a clob column fails if the column value is of length greater than 4000. To work around this, support has been added to retrieve data from a clob column of length greater than 4000 characters using report definition based on DASS setting "reporting/retrieveFullClobContent" defined on "Pega-RULES".

SR-B51989 · Issue 310393

TimeStamp column includes milliseconds in extract

Resolved in Pega Version 7.3.1

Extraction to database output format was not showing the millisecond part of the datetime column. This was a missed use case for BIX when the support of Datetime property mapping to timestamp column was introduced in Oracle, and has been fixed.

SR-B64125 · Issue 313855

Fixed SLA calculations with custom classes in Oracle

Resolved in Pega Version 7.3.1

For work classes, columns for pySLAGoal and pySLADeadLine are of type TIMESTAMP in Oracle DB. The Pega getContentItemsPastSLA activity uses the columns to find date differences with SYSDATE and then used a subtraction operation between columns of type TIMESTAMP and SYSDATE to calculate the SLA. However, an exception resulted when custom classes were used. To correct this, getContentItemsPastSLA has been updated to cast the columns of type TIMESTAMP to DATE type.

SR-B66297 · Issue 314861

Instance insertion fixed for PostgreSQL partitioning

Resolved in Pega Version 7.3.1

Obj-Save was failing when trying to insert an instance in a partitioned PostgreSQL table with 'only if new' enabled. This record insertion failed because of a system check that is present when inserting an instance into the child table, and the issue has been resolved by reworking the code that was checking (assuming) if the insert was successful based on the returned inserted count.

SR-B66297 · Issue 299892

Instance insertion fixed for PostgreSQL partitioning

Resolved in Pega Version 7.3.1

Obj-Save was failing when trying to insert an instance in a partitioned PostgreSQL table with 'only if new' enabled. This record insertion failed because of a system check that is present when inserting an instance into the child table, and the issue has been resolved by reworking the code that was checking (assuming) if the insert was successful based on the returned inserted count.

SR-B51825 · Issue 310042

Added handling for WO lock when OAuth2 token expires

Resolved in Pega Version 7.3.1

The expiration of the OAuth2 token committed the WOs in context and caused all WOs to lose their locks and eventually end up in the SLA broken queue. To fix this, code has been added to perform the commit on a new database thread so the commit operation will be independent from the actual thread context.

SR-B49520 · Issue 310724

Schema extraction over multiple DBs uses log table instead of class

Resolved in Pega Version 7.3.1

When running an extract, an Null Pointer Exception error was generated if the data being extracted was on a different schema / database than the Pega data schema. This has been resolved by reworking the sequence number generator to use a pr_log table connection of instead of using the class on which the extract was defined.

SR-B56540 · Issue 311961

Schema extraction over multiple DBs uses log table instead of class

Resolved in Pega Version 7.3.1

When running an extract, an Null Pointer Exception error was generated if the data being extracted was on a different schema / database than the Pega data schema. This has been resolved by reworking the sequence number generator to use a pr_log table connection of instead of using the class on which the extract was defined.

SR-B69447 · Issue 317927

Attachment links with commas open in Google Chrome

Resolved in Pega Version 7.3.1

After upgrade, attachment links containing commas were not opening as expected in Google Chrome. A check has been added to ensure attachments open properly.

SR-B69447 · Issue 317951

Attachment links with commas open in Google Chrome

Resolved in Pega Version 7.3.1

After upgrade, attachment links containing commas were not opening as expected in Google Chrome. A check has been added to ensure attachments open properly.

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