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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D90687 · Issue 560431

IOException handling improved to resolve broken pipe errors

Resolved in Pega Version 8.4.2

Frequent "connection reset by peers" exceptions were being generated and broken-pipe exceptions were seen in the logs. Investigation traced the issue to unhanded IOExceptions on the server side that were a result of the client application not always closing the TCP connection gracefully. To resolve this, error handling for IOExceptions has been improved.

SR-D67408 · Issue 554900

Directory traversal blocked in zip import

Resolved in Pega Version 8.4.2

One of the files contained in a zip archive was not deleted from the system after zip import. This was due to the file being created by a third-party archive that included of a directory traversal character that caused it to be inflated outside of the temp directory. To resolve this, a check has been added to that a file with directory traversal characters in its name will not be inflated.

SR-D81572 · Issue 551028

JDBC URL handling added for Oracle over TCPS

Resolved in Pega Version 8.4.2

While attempting to upgrade an environment over TCPS, the generateDDL.sh script was failing. The same environment ran without issue on Tomcat with the same URL. Investigation showed the JDBC url was not correctly generated while running the upgrade: in a standard scenario, there will be no spaces in the JDBC URL specified. However, because Oracle can send spaces as part of JDBC URL and cause this issue, an update has been made which will quote the JDBC URL argument for the ant target in setupDDL.xml.

SR-D84364 · Issue 551403

Check for circular references added to SearchInventoryImpl to prevent recursive call

Resolved in Pega Version 8.4.2

An out of memory error was traced to SearchInventoryImpl infinitely recursing over a clipboard property, where the child property referenced a parent property and resulted in an endless loop. This has been resolved with the addition of a depth check to ensure that the search does not recurse infinitely.

SR-D85100 · Issue 556262

ProductInfoReader updated to fetch only most recent version information

Resolved in Pega Version 8.4.2

After upgrade, running Hfix scanner on Pega Marketing 8.2 displayed missed critical Hfixes for Pega Marketing 8.1. This has been resolved by modifying ProductInfoReader.runQuery to fetch only latest version of DAPF instances during a scan.

SR-D98404 · Issue 558207

Handling added for hotfix Rule-Application instances

Resolved in Pega Version 8.4.2

A null pointer error during DL file expansion performed as part of the second phase of a hotfix installation caused the hotfix install to fail. The null-pointer exception was thrown because the code, primarily used for export, performed a database lookup of a Rule-Application and assumed the response would be non-null without checking the result. During export the Rule-Application would normally exist because the system would have interacted with it already during the export by identifying it and writing it to the archive. During phased hotfix installation, rules are staged to the database in a different table during the first phase and reconstituted during the second phase. The scenario for this error was a missed corner case specific to the unusual combination of including Rule-Application instances in a platform hotfix. To resolve this and prevent further issues, handling has been added for this use case.

SR-D20439 · Issue 496405

Hotfix hashmap cleanup improved

Resolved in Pega Version 8.1.7

A DL installation failed with an out-of-memory error. It was observed that many CacheEntry(VersionedJdbcJarRwader.java) hashmaps were being created to store the details for each hotfix but that were then never cleared. This has been resolved by adding the finally block in CodeImportProcessImpl.java class to call the shutdown method for proper cleanup. In addition, the default command line utility (prpcUtils) has been updated to use JVM settings of Xmx 4GB and capture a heap dump if an out-of-memory error is encountered. The auto-generated prconfig.xml has also been updated to leverage its minimal startup setting which will avoid loading the conclusion cache into memory.

SR-C98068 · Issue 483990

Installer files updated with class loader conflict resolution assistance

Resolved in Pega Version 8.1.7

When sending emails with attachments, errors were observed relating to a loader constraint violation indicating that when resolving interface method, the class loader of the current class and the class loader for the method's defining class had different Class objects for the type used in the signature. The resolution for this requires user configuration of the app server, and the following files for the install guide have been updated with the appropriate information:Deployment-guides-dita/install.ditamap Deployment-guides-dita/Content/Topics/app-server-config/creating-jdbc-driver-module-jboss-tsk.dita Deployment-guides-dita/Content/Topics/app-server-config/delegating-javax-activation-to-JRE-loader-tsk.dita

SR-D28538 · Issue 502059

Corrected requestor status flag for direct map

Resolved in Pega Version 8.1.7

Numerous "Unable to create requestor" alerts were logged. This was traced to an error in HttpAPI where after retrieving the requestor from the internal requestor map directly, the requestor creation status flag was not set properly. This caused last action to post that alert instead of the correct notice of "existing requestor retrieved". This has been resolved so the flag reflects the correct status.

SR-D51554 · Issue 514064

Local UUID cache will be updated when merge event is detected

Resolved in Pega Version 8.1.7

Cluster-related issues were seen in multiple production clusters. For some nodes in the cluster the Cluster Management screen showed all expected nodes with valid Node IDs displayed, and on other nodes the Cluster Management screen showed the node ID of itself, SERVER@localhost:5701. On an impacted node displaying the wrong ID, the Node Information landing page did not work and displayed the error "Unable to execute job on ." Multiple advanced agents running on nodes in the affected clusters, both with correct and incorrect IDs, also failed with a similar error "Unable to execute job on <node's job id>". This was traced to a merge performed after a split brain. To resolve this, the code has been updated to handle merge events: when the node UUID is changed as part of a split brain recovery, the local UUID cache will be updated when the merge event is detected.

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