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Resolved Issues

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-167311 · Issue 646477

Updated upgrade handling for migrating work objects

Resolved in Pega Version 8.3.6

After upgrading from Pega 6.2 to 8.3, the work migrated work objects were missing SLAs due to missed entries in the assignment tables (PC_ASSIGN_WORKLIST/ PC_ASSIGN_WORKBASKET) . The SLA was firing, but the processing failed due to the fact the runtime could not resolve a 'AddHistoryPage' library function. In this case, multiple upgrades of the application dating back to Pega 4 resulted in the runtime context containing older ruleset versions in higher ruleset versions, hiding the underlying Pega 8 version of the rule. For releases prior to Pega 7.3, Rule-Application was stored in pr4_rule and will be migrated to pr4_rule_application during upgrades. However, since Context Upgrade is run before Optimize Newly Exposed Columns, the pyDependsOnName won't always be populated. To resolve this, the system will filter based on the value in the blob rather than the exposed column so there will be a value regardless of the upgrade-from version.

INC-172675 · Issue 649451

Configuration added for extending queue processor timeout

Resolved in Pega Version 8.3.6

Alerts for queue processor (QP) items which took more than 15 minutes to run could result in the system marking the node as 'unhealthy'. In environments with Pega Health Check enabled, this would shut down the node gracefully. It was not possible to change this default as it was hardcoded. In order to support systems that may have custom processes that run beyond 15 minutes, a a new setting has been exposed that allows configuration of the interval after which a node with long-running queue processor is marked as unhealthy and is restarted. By default this remains 900000 milliseconds / 900 seconds / 15 minutes, but it may be adjusted up to 24 hours to avoid premature node shutdown. The stale thread detection mechanism will take that setting into account and use the provided value or default to 15 minutes if the value was not provided. In addition, the threshold's units in the UI have been changed from ms to seconds.

SR-D79178 · Issue 543310

SameSite cookie setting added for Mashup support in Google Chrome v80+

Resolved in Pega Version 8.3.3

The Google Chrome browser version 80 and above now treats SameSite with a blank value as "Lax" by default, causing mashup scenarios to break. In order to compensate for this change, support has been added for setting SameSite=None in Cookie Settings; this value automatically includes the “secure” cookie flag, which enforces HTTPS for the Pega server and mashup. For mashups to work, SameSite should be set as None. Create a Dynamic system setting in the Pega-Engine RuleSet with the name “security/csrf/samesitecookieattributevalue” and the value "None" and restart the server. (The SameSite value "None" works only in secure HTTPS connections.)Note: The SameSite cookie may be set to None/Lax/Strict, based on the requirement. For cookie requirements other than mashup, it should be set as either Strict or Lax, depending upon your application.

SR-D84364 · Issue 551399

Check for circular references added to SearchInventoryImpl to prevent recursive call

Resolved in Pega Version 8.3.3

An out of memory error was traced to SearchInventoryImpl infinitely recursing over a clipboard property, where the child property referenced a parent property and resulted in an endless loop. This has been resolved with the addition of a depth check to ensure that the search does not recurse infinitely.

SR-D77956 · Issue 547256

Column type configured correctly in Care Management

Resolved in Pega Version 8.3.3

When using database tables for concrete class groups with the column pyassignedoperator as character type without size, upon installation on higher environments the message "ERROR: length for type char cannot exceed 10485760 for colum "pyassignedoperator" CHAR (2147483647)" appeared. As a workaround it was possible to manually change the column type, but this issue has been resolved by updating the handling of BPCHAR types while cloning the table. BPCHAR type will be taken as CHAR.

SR-D85745 · Issue 545904

DASS and DAS associated to the Pega-ProcessCommander Ruleset

Resolved in Pega Version 8.3.3

An upgrade was failing at the point of Pega Rules Upgrade in the Installer Instance with the error "Encountered database exception when preprocessing deferred operations <insert updatesCache instance DATA-ADMIN-SYSTEM PEGA not only if new>. This node not found in the database - Either the record was never saved or was deleted. Unable to join the cluster." This error occurred because the strategic application import during upgrade manually included a "systemname" DASS instance which had a value other than "prpc". This caused a override of the platform shipped DASS (with value "prpc), which is required by the upgrade. In order to avoid this condition, DASS and DAS have been associated to the Pega-ProcessCommander Ruleset.

SR-D81572 · Issue 551026

JDBC URL handling added for Oracle over TCPS

Resolved in Pega Version 8.3.3

While attempting to upgrade an environment over TCPS, the generateDDL.sh script was failing. The same environment ran without issue on Tomcat with the same URL. Investigation showed the JDBC url was not correctly generated while running the upgrade: in a standard scenario, there will be no spaces in the JDBC URL specified. However, because Oracle can send spaces as part of JDBC URL and cause this issue, an update has been made which will quote the JDBC URL argument for the ant target in setupDDL.xml.

SR-D84190 · Issue 547172

Post-Import Migration Agent query optimized

Resolved in Pega Version 8.3.3

A Post-Import Migration agent belonging to the Pega-ImportExport Ruleset and set to run every 60 seconds by default triggered the SQL query "select ASTERISK from pegadata.pca_CWT_CXP_Work_Interaction" which ran for an excessive amount of time, caused a utilization spike, and then crashed the utility nodes. Investigation showed the excessive run time and load was caused by the query fetching a very large number of results. To better handle this scenario, the query usage has been updated.

SR-D78274 · Issue 544091

Handling added for dual privileges with MSSQL

Resolved in Pega Version 8.3.3

After setting up dual privileges, the Admin user was able to create a table but the base user received an "insufficient privileges" error. Investigation showed this was an issue when using MSSQL: the generated grant statements used the server login name as the user in the grant statement, instead of the database user. For all other databases, the username passed into the connection is the correct user to use for grants. Only MSSQL has a distinction between this connection user name (the login) and the database user, and since the login did not exist in the user table, the grant failed. To resolve this, when MSSQL is used, the system will fetch the underlying database user when determining the user for grant statement generation.

SR-D70872 · Issue 545856

Kerberos authentication parameters propagated for deployment

Resolved in Pega Version 8.3.3

Attempting to perform a deployment using Kerberos authentication to an Oracle database failed with an authentication error. This was traced to the java system properties (for example, -Dname=value) required by the Oracle JDBC driver for Kerberos authentication intermittently not being set when connections were being made to the database. When they were not being set, the connection would fail due to authentication. This has been resolved by ensuring the java system properties (-D's) that were provided to the 'custom.jvm.properties' property in the collection of deployment related *.properties files are being propagated to every part of the deployment scripts.

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