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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-130695 · Issue 587660

Enhancements for upgrading in multi-tenant environment

Resolved in Pega Version 8.5.2

Some muti-tenant installations use the same applications or rule instances with the same pzInsKeys for different tenants. This can cause upgrades to time out due to the system fetching all pzInsKeys (which will have duplicates) and working with them in a default batch size of 500 each over 4 threads. This led to the same keys potentially being allocated and processed in different threads, resulting in duplicate processing and timeouts. This has been resolved by updating the select query to fetch the tentantid and pzInskeys in the MT system to avoid duplicate work in multiple threads. In addition, running Generate Declarative indexes fetches the pzinskeys and generates indexes for each record, but before generating, the existing index for the record is deleted and then inserted. Because the delete query to generate the index was not tenant aware, all of the records for the key were deleted for the tenants for that key, but the new index was created only in one tenant. This has been resolved by enhancing the DELETE query to be tenant aware, which will avoid deleting the indexes for all the tenants given an index key.

INC-133093 · Issue 579968

Added null checks for RAP extraction

Resolved in Pega Version 8.5.2

After creating a RAP file that Included the History class and adding a List Viewer to filter the instances, no instances were added into the RAP file when trying to preview the product rule. Investigation showed there was a null pointer exception that occurred while acquiring the content page from the clipboard, and null checks have been added to resolve this issue.

INC-133214 · Issue 590379

Deployment Manager rollback works for directed inheritance

Resolved in Pega Version 8.5.2

Rollback was not working correctly in Deployment Manager for history classes using directed inheritance. This was traced to a redundant check in AbstractHistoryPageKeeper that enforced the history pages pattern inherited from one of the base history classes, and this has now been removed.

INC-140279 · Issue 597758

JMX logging added to upgrade diagnostics

Resolved in Pega Version 8.5.2

In order to improve diagnostic information, infoForced loggers have been added for debugging upgrade issues related to JMX calls to enable and disable rules creation.

INC-144869 · Issue 606615

Improved ScalarPropertiesWriter logging

Resolved in Pega Version 8.5.2

In order to improve diagnostics, debug loggers have been added to ScalarPropertiesWriter.java to print column name in the logs while creating map between column names and their values from clipboard page.

INC-146595 · Issue 604789

Initialized entryName for light weight inventory instance

Resolved in Pega Version 8.5.2

When running deployment on a new pipeline created for the next minor version, once the deployment process got to the point of showing aged updates, the “view aged updates” came back as blank screen. Viewing the logs showed the aged update elements come back but were missing the pyName associated with them. Investigation showed that the system did not have support for setting the mEntryName for LightweightInventoryInstance objects. This has been resolved by adding a junit to ensure that getEntryName() doesn't return as null and should be equal to pzInsKey.

INC-148154 · Issue 602919

Hot Fix Manager updated to use installation order for schema import

Resolved in Pega Version 8.5.2

Schema changes were not being imported during the hot fix manager DL import process. Investigation showed this was due to hotfixes in the DL being iterated over from newest to oldest, causing older hotfixes to replace the value added to a map by the newer. To resolve this, the system has been updated to use hotfix install order, which considers selected and dependent hotfixes, rather than ordering newest to oldest. This ensures that newer table representations will override older rather than the other way around.

INC-140279 · Issue 597756

JMX logging added to upgrade diagnostics

Resolved in Pega Version 8.4.4

In order to improve diagnostic information, infoForced loggers have been added for debugging upgrade issues related to JMX calls to enable and disable rules creation.

INC-144555 · Issue 603071

Changelog cleanup added for de-optimized properties

Resolved in Pega Version 8.4.4

Unwanted optimization was automatically added to properties for the Application-Work-Casetype class created using the wizard in the App Studio. Attempts to remove the optimization did not work: the property advance tab was showing the optimized classes details even after deleting and recreating the property. When a property is optimized the system adds entries to pr_changelog for the list of classes it has optimized. When the property was deleted, the pr_changelog was not cleared. This was a missed usecase, and has been resolved by overriding the Cleanup activity at Rule-Obj-Property class to delete the pr_changelog entry associated with that if it is present.

INC-144869 · Issue 606617

Improved ScalarPropertiesWriter logging

Resolved in Pega Version 8.4.4

In order to improve diagnostics, debug loggers have been added to ScalarPropertiesWriter.java to print column name in the logs while creating map between column names and their values from clipboard page.

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