Skip to main content

Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-D30687 · Issue 500892

Update message clarified for manual case update after SmartEmail shape used

Resolved in Pega Version 8.4

For a case with #1 Optimistic Lock and #2 a SendEmail smart shape in the middle of a flow, once the SendEmail updated the case in the background, updating the case manually resulted in a "Please re-submit" message being displayed without any explanation. This has been resolved by ensuring that instead of a resubmit message (system update), the system will show a refresh message (normal update).

SR-D31751 · Issue 504653

SQL query performance improvement

Resolved in Pega Version 8.4

Multiple queries were being framed with an UPPER function in the 'where' clause, causing performance issues. Investigation showed that report definitions related to audit (i.e., pyGetWorkHistory and pyGetWorkHistoryWithLatLong) were enabled to retrieve records by ignoring case. To avoid this, the system will compute the correct class name and pass it to the report definitions.

SR-D37444 · Issue 507039

WorkBasketGadget control updated for improved backwards compatibility

Resolved in Pega Version 8.4

After upgrade, the WorkBasketGadget Control was not retrieving the work queues. This was traced to a backwards compatibility issue introduced when greater security was put in place. The control WorkBasketGadget contains a call to pzEncryptURLActionString that was introduced in 8.x versions of the platform to encrypt URLs to avoid hijacking. The content of the URL relies on the pxRequestor.pxWorkGroup property, which is resolved using pega:reference tags. This approach was working in versions below 8.x, but these tags were not resolved at runtime. To correct this, requestorWorkGroup will be resolved as string and passed as a parameter instead of using pega:reference tags.

SR-D39264 · Issue 518841

Multiple files uploaded using "select file" will be handled asynchronously

Resolved in Pega Version 8.4

In order to resolve an intermittent error when uploading multiple files using the "select file" button, each file will be uploaded asynchronously to avoid overloading the browser threshold.

SR-D40593 · Issue 513439

Extra spaces removed in Automation field value generation

Resolved in Pega Version 8.4

The control StatusLookUp was generating extra spaces in the field value DOM, causing issues with Automation. This has been corrected.

SR-D42244 · Issue 507486

Top page reference made explicit for alternate stage visibility condition

Resolved in Pega Version 8.4

After upgrade, trying to use Save-As on the caseType rule to move it to a higher Ruleset version resulted in the alternate stage configuration setting not showing correctly. This was due to the "set Value" action not being performed correctly when the save-as was performed, causing the client visibility condition on the DL cell which included the master details section to not be shown. This has been corrected by ensuring there is a proper reference to the top page in this scenario.

SR-D43807 · Issue 512048

Localization added to File upload alerts

Resolved in Pega Version 8.4

When uploading files as part of adding attachments, error and warning messages were displayed as alerts in English despite using localization. This was traced to the pzMultiDragDropControlStandard control rule having the HTML alert messages hard coded instead of using field values which could be localized. To resolve this, field values have been created for the messages related to DragDropMaxSize, FileNotExistMessage, FileUploadSupportMessage, and UnableToLoadFileMessage.

SR-D47018 · Issue 517033

Corrected parameter being encrypted during change portal configuration

Resolved in Pega Version 8.4

After configuring a changePortalLayout control using .pyDescription as property, trying to switch the portal was throwing a error page. The same configuration worked in earlier platform versions. This was traced to recent updates where the activity parameter ended up being encrypted along with the activity name, and has been resolved by removing the parameter from encryption input and adding it to encryption output.

SR-D47146 · Issue 515649

Pick Values modal updated for deprecated list view handling

Resolved in Pega Version 8.4

Pick values were not displaying in the menus below Case Management-> Tools -> My Work, including "Work entered by me", "Work by workbasket", and "Work resolved by me recently". This was due to the use of deprecated list views: the pick values modal was failing to show and hide the busy indicator because the indicator now uses jQuery, but list view does not include jQuery. In order to resolve this, the equivalent Report Definition pyEnteredByMe has now been added under the navigation rule : pzProcessAndCaseRulesMainMenu.

SR-D47312 · Issue 513568

pxGenerateExcelFile updated for handling blank dates

Resolved in Pega Version 8.4

When using a custom template for exporting to Excel, blank DateTime property column values defaulted to the current date or to 1/1/1970. To resolve this, the pxGenerateExcelFile activity has been updated to ensure that an empty date will be exported as blank and that given dates will appear in the correct datetime format.

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us