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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-A20336 · Issue 240862

Corrected SLA name set with passed value

Resolved in Pega Version 7.2.1

The SLA name was not correctly set on the assignment page during creation if the field was left empty for a passed value to fill. This has been corrected.

SR-A21096 · Issue 241281

Clarified dynamic text handling to better support localization

Resolved in Pega Version 7.2.1

The use of properties and multiple field values to show dynamic text caused an issue where separate field values (3 fvs) were created for each part of a sentence and the context was not being correctly kept during localization. To resolve this, the system now uses a single field value with parameters.

SR-A21096 · Issue 239803

Clarified dynamic text handling to better support localization

Resolved in Pega Version 7.2.1

The use of properties and multiple field values to show dynamic text caused an issue where separate field values (3 fvs) were created for each part of a sentence and the context was not being correctly kept during localization. To resolve this, the system now uses a single field value with parameters.

SR-A21304 · Issue 242768

Corrected Case Stages rendering on Perform harness

Resolved in Pega Version 7.2.1

After upgrade, the case stages were not rendered properly on the Perform harness. This was an issue with the InsHandle parameter and has been fixed.

SR-A21322 · Issue 241736

CaseDesigner SLA flows updated for MSSQL and PostgreSQL compatibility

Resolved in Pega Version 7.2.1

When the SLA for a process in Case Designer is given the internal flow(pzInternalProcessFlow) as companion flow for the process, the order of pxFlow pages is different on the pyWorkPage between MSSQL and PostgreSQL based 7.2 systems. This was due to the differences in iterating these loops and removing the completed flows, and the system has been updated to produce consistent results.

SR-A21337 · Issue 240900

Bulk transfer includes correct assignment status

Resolved in Pega Version 7.2.1

The pyAssignmentStatus value was being blanked out when doing a Bulk Transfer. This was caused by the system attempting to set a status using an empty field, and has been corrected to ensure the correct assignment status has been set.

SR-A21501 · Issue 242372

Search improved for case tags

Resolved in Pega Version 7.2.1

Search functionality for tags in cases was updated from Lucene search to elastic search, but the change class context was not properly set in all cases. It is now updated to run in workgroup as well as class.

SR-A21835 · Issue 243872

Flow names can now be found when using duplicate search mechanism

Resolved in Pega Version 7.2.1

When using the duplicate search mechanism and trying to resolve a case as duplicate, an error appeared indicating that the flow name could not be found. This was a handling error, and has been fixed.

SR-A21917 · Issue 243020

Added calendar conversion support for Thai locale

Resolved in Pega Version 7.2.1

With locale set to Thailand, the date/time returned caused a substitute operator to be selected. This was an issue with the action time being calculated in the Buddhist calendar used in Thailand whereas the goal time was calculated in the Gregorian calendar. The Buddhist calendar is 543 years ahead of Gregorian, so the isAvailable RUF will convert this date by subtracting the difference.

SR-A22107 · Issue 241929

Empty workbasket names localized

Resolved in Pega Version 7.2.1

In the dashboard of the Case Manager portal, the names of empty Workbaskets were not visible due to missing initialization in the localization. This has been fixed.

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