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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the SR ID number in order to find the associated Support Request.

INC-143622 · Issue 602981

Improved privacy for email listener alerts

Resolved in Pega Version 8.4.5

To improve privacy, the customer 'from' address will be removed from PEGA0011 alerts for email listener processing.

INC-143668 · Issue 617487

Performance improvements for Attachment Migration Utility

Resolved in Pega Version 8.4.5

The Attachment Migration Utility was showing a zero count for attachments in the Pega Database. This was traced to the underlying report definition that retrieves data for the Attachment Migration Utility timing out, and has been resolved by updating the activities to improve performance for applications having a large number of attachments without customization.

INC-145802 · Issue 636322

Oracle temporary space explicitly freed after writing LOBs

Resolved in Pega Version 8.4.5

Oracle temporary space used to write the LOB was not freed up after writing records to Log-Service-File when using OJDBC8 or OJDBC10 versions and the table involved had inline BLOB storage such as small blob tables like Log-service-file (2-4kB blobs). This did not occur when using OJDBC7, but investigation with Oracle could not determine why the older version did not have this issue. This issue has been resolved by explicitly freeing the LOB space with a call to free() / freeTemporary() , a utility for LOB objects that was introduced in JDBC 4.

INC-150610 · Issue 627425

Argument number exception handled for SERVICES-PAL log configuration

Resolved in Pega Version 8.4.5

An issue with being unable to configure the SERVICES-PAL log file has been resolved by adding handling for an unlogged "wrong number of arguments" exception.

INC-152057 · Issue 621208

S3 attachment migration handles LInk-Attachment with multiple instances

Resolved in Pega Version 8.4.5

After S3 attachment migration, some attachments were intermittently not opening and displaying an error relating to being unable to load the file. Investigation showed that the attachments that failed to open did not have a pxStorageType tag in the XML of the work item. After the migration is done, the corresponding Data-WorkAttach-File and Link-Attachment instances are updated to point them to the repository. In this case, multiple LInk-Attachment instances were pointing to the same Data-WorkAttach-File instances, so only one Link-Attachment was updated and all of the other instances pointing to the same Data-WorkAttach-File instance were rendered unusable. While there was a workaround of manually updating the storage type in the database, this has been resolved by updating "pzgetattachmentcontent","pzupdatesourcereferences", and "pzuploadcontenttoexternalstorage" to check whether attachment is already migrated or not using the boolean parameter "isAttachmentAlreadyMigrated" to ensure all of the other Link-Attachment instances for a particular attachment are updated. If a migration was done and all Data-WorkAttach-File instances are pointing to a repository with some Link-Attachment instances not updated, those will be updated by running the migration again.

INC-153014 · Issue 625695

Handling added for missing archival class definitions

Resolved in Pega Version 8.4.5

Handling has been added to avoid suspending the archival process when a class definition no longer exists in the system. If the system does not find a class corresponding to a configured case type, the exception generated will be logged and processing will continue with the next case type.

INC-154026 · Issue 631040

Resolved exception from expanding deserialized Data Page

Resolved in Pega Version 8.4.5

When using a data page backed by a report definition where the data page data type was Rule- and the virtual page data type was Rule-Obj-Property, serializing and deserializing the data page and then expanding the deserialized data page generated the exception "the reference .pzInsKey is not valid. Reason: .pzInsKey is mapped to class Rule-Obj-Property, which is not the primary class of the list: Rule-; must specify a group name in mapping". The issue occurred only if "Run on Data Page" on the data page was checked and "Report on descendant class instances" on the report definition was unchecked, and has been resolved by updating the runLoadActivity() of DeclarativePageDirectoryImpl to skip setting pyObjClass for the report definition if it already present, i.e. if already set by the loader activity.

INC-155294 · Issue 626661

Enhancement added for attachment size handling with Kafka

Resolved in Pega Version 8.4.5

Attempting to send an email attachment larger than 2 MB resulted in the error "Caused by: org.apache.kafka.common.errors.RecordTooLargeException: The message is 8101592 bytes when serialized which is larger than the maximum request size you have configured with the max.request.size configuration." This has been resolved by updating the Stream SPI size to 2.0.5-14 to support custom producer configurations. The settings can be passed as environment parameters, for example 'Dstream.producer.max.request.size=500990'.

INC-155573 · Issue 617516

Email Listener updated to handle double quotes

Resolved in Pega Version 8.4.5

The From field in Requestdata was blank for emails that had a FROM address that contained double quotes, causing them to not be read by the email listener. This has been resolved by modifying the regex pattern to accept double quotes, square brackets, and any ASCII characters between quotes.

INC-156178 · Issue 637676

IOException logging changed to warn

Resolved in Pega Version 8.4.5

JBoss error messages related to "Exception occurred while closing the Stream" were appearing as a side effect of load on the system or network issues. As this is not a functional concern, the logging for these exceptions has been changed so they will only be shown if warn is enabled.

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