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Resolved Issues

View the resolved issues for a specific Platform release.

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Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-166631 · Issue 637021

Optimizing helper class enhanced to handle external databases

Resolved in Pega Version 8.3.6

Running a BIX extract that included a manifest for a target database was resulting in a null pointer exception for the manifest extraction. Attempting to generate the DDL for the manifest table also failed. This was traced to an issue with the helper class using a hardcoded default database for forming the queries, causing it to ignore the DB config/DADN/prconfig for the Oracle database and form a query using the PegaRules' database credentials. This only occurred when trying to do external database operations on a different DB platform; Oracle PegaRules worked as expected with an Oracle external DB and Postgres Pegarules worked with a Postgres external DB, but mixing Postgres PegaRules and an Oracle external DB would result in the null pointer error. To resolve this, the helper class has been enhanced to work with external databases by passing the database name as a parameter so it will properly calculate the query based on the type of target. The default for 'database/oracle/allowOptimization' is set to false: additional database privileges must be added or some configurations must be updated to provide the information needed in lieu of the privileges before making use of these optimizations. In addition, an error in the name of the class has also been corrected and is now available as PerformanceHelper rather than the previous "PerformaneHelper".

INC-168334 · Issue 648372

Locking added to avoid null pointer error for auto-populate property

Resolved in Pega Version 8.3.6

After configuring the auto populate property "OrgProduct" which referred to a data page, the system experiencing heavy load led to the property not getting properly initialized. This resulted in a WrongModeException and NullPointerException. To resolve this, the system has been updated to lock the requestor when Queue Processors execute their activity. This will prevent race conditions and concurrent modifications if other threads are accessing the same requestor.

INC-169764 · Issue 645803

Decision table query performance improvements

Resolved in Pega Version 8.3.6

Severe latency was seen after upgrade, and it was not possible to save business rule changes. This was traced to an issue with the decision rule being treated as a custom rule, and has been resolved by inserting a check. In addition, optimization has been added for queries on the pr_sys_decchg table.

INC-170841 · Issue 646186

Resolved PRQueueLockException

Resolved in Pega Version 8.3.6

A Class Queue not found exception resulted when an SLA was deleted on the same transaction where it was created when deferred save was used. This was an inadvertent side effect of work done on the QueueManager implementation to invalidate previously deferred operations for item and schedule removal, and has been resolved by clearing the processing state for PRQueueLockException when an item reservation fails.

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