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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

INC-139695 · Issue 593084

Mountain time zone format updated

Resolved in Pega Version 8.6

If an operator was created with any calendar instance time zone mapped to "Canada/Mountain" and made unavailable for the current period, routing an assignment to that operator using the standard ToCurrentOperator activity resulted in a null pointer error when the Rule-Utility-Function was executed to find a substitute operator. This was traced to the time zone format Input to DateTimeUtils API (parseDateTimeString) having the wrong time zone, for example, 20200819T080000.000 MDT (CA), and has been resolved by modifying the locale XMLs to remove (CA) from zone code so that MDT (CA) is updated as MDT.

INC-139802 · Issue 594032

Extra logging and more resiliency for cleanup daemons

Resolved in Pega Version 8.6

Null pointer exceptions thrown by daemon threads that clean requestors and handle agent changes can result in a high number inactive requestors. Additional logging has been out into place to help capture information to identify the offending data, and master daemons for requestors and for new agents have been made more resilient to any null pointer exception thrown by the diagnostics code so they do not stop their work.

INC-139810 · Issue 592835

New Rule-Utility-Function added to allow customizing filename formatting in repository

Resolved in Pega Version 8.6

When using S3 as file storage, uploading a file with a name such as "sample.tar.gz" resulted in the file name in the repository being formatted as "sample.tar_.gz" instead of the expected "sample_.tar.gz". This was caused by the handling in pzSaveToRepository, which was meant to include the CaseID for the customer use case of same-name attachments on every instance of a case. In order to handle attachments with multiple file extensions such as "<FILE_NAME>.tar.gz", the logic for the fileName formatting has been moved from pzSaveToRepository to the new Rule-Utility-Function pyFormatAttachmentName so that is is possible to override and customize the behavior.

INC-140341 · Issue 593706

Cross site scripting updates

Resolved in Pega Version 8.6

Additional cross site scripting protections have been added to pyActivity processing and pzTransformAndRun.

INC-140421 · Issue 595472

DSS added to enable short-term IBM MQ tracing

Resolved in Pega Version 8.6

In order to support on-demand MQEnvironment tracing, a DSS property has been added to enable tracing for a day. This is done by setting the DSS property IBMMQEnabler = true , which will set MQEnvironment.enableTracing(86400000); and tracing will be enabled for a 24-hour period.

INC-140750 · Issue 589926

Resolved post-passivation login issue

Resolved in Pega Version 8.6

An authentication error was seen when operators tried to log in again after passivation. This was traced to a corrupted BLOB, and has been resolved.

INC-140879 · Issue 596570

Agent tracing handling updated

Resolved in Pega Version 8.6

When attempting to trace agents the error "Unable to trace the agent" appeared on screen. Investigation showed that the data page used by the Tracer was not always available in a thread that was displaying the section, most commonly if the section was using deferred loading. This has been resolved by using a data page available in a thread that opens a Tracer's section.

INC-141570 · Issue 597844

Performance improvements for first JVM start and login

Resolved in Pega Version 8.6

First JVM start and first log in were taking a long time with Oracle DB. To resolve this, several updates have been made to optimize performance.

INC-141838 · Issue 598173

Locking and classmap improvements

Resolved in Pega Version 8.6

Threads were getting stuck inside classMap and tableInformationMap, causing nodes to go down. This was traced to issues with class map performance and locking, and has been resolved by replacing the lock library with a newer version and refactoring the tableInformationMapImpl class to use a concurrent hashmap instead.

INC-142036 · Issue 594579

Additional BIX logging added

Resolved in Pega Version 8.6

In order to improve the ability to trace and resolve issues related to BIX extract rule failures, additional diagnostic logging has been added.

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