SR-116508 · Issue 170253
Large flow handling improved for IE8
Resolved in Pega Version 7.1.7
When opening a large flow in IE8 which includes multiple sub flows, a long-running script warning is displayed. This is caused by too many calls being executed at once on IE8, and has been remedied by turning on the asyncProcessing parameter for IE8.
SR-116818 · Issue 167121
Corrected swim lane routing with shapes
Resolved in Pega Version 7.1.7
While using swim lanes, adding shapes into the flow caused unexpected and random behavior of the process modeler including failure to return control to the user after saving. This error was related to routing handling when swim lanes are present, and has been corrected.
SR-117228 · Issue 168249
Resolved issues with Flow shapes distributed across Swim Lanes
Resolved in Pega Version 7.1.7
Pool size is maintained as both pixels and inches, but auto conversion was failing if the pool dimension was very large. This created an error where saving a flow rule could cause the pool to drastically shrink (for example, 20 inches becoming 20 pixels). In order to maintain the proper dimensions, a check has been added for pool and swimlane to ensure the proper inch/pixel conversions.
INC-127591 · Issue 564820
isAuthenticated checks trimmed for Performance Improvement
Resolved in Pega Version 8.4.2
In order to improve performance, a duplicate check of pxIsRepositoryAuthenticated has been removed from the Function Rule.
INC-127859 · Issue 564621
Email image retrieval switched to Lazy Load
Resolved in Pega Version 8.4.2
In email, multiple images being loaded at once resulted in a performance impact. To resolve this, the fetching of inline images has been modified to use Lazy Load optimization which will retrieve file content from S3 storage on a need basis.
INC-127891 · Issue 564728
Added check for redirects when getting images from S3
Resolved in Pega Version 8.4.2
When retrieving images from S3 storage, a 303 redirect status response code was shown. Investigation showed that using a public URL caused the redirects, and this has been resolved by adding an AG hash while fetching images via an activity.
INC-128164 · Issue 567430
Resolved CommitError when trying to send email
Resolved in Pega Version 8.4.2
An error related to email was intermittently encountered while working on a case. This was traced to a local setting for Rule-ObJ class that set a read-only privilege, which appeared to have conflicted with the expected permissions around email template saving. This was an unexpected use case, and has been resolved.
SR-D87188 · Issue 551351
Mentioned user in Pulse correctly converted to hyperlink
Resolved in Pega Version 8.4.2
In the Interaction portal, mentioning a user in Pulse using @ was not converting the name to the user name with hyperlink for Email Interactions. @ mentions were working as as expected in Phone Interactions. This problem was introduced as part of using OWASP to sanitize HTML user input in Rich Text support, and was due to OWASP converting @ to an HTML entity. To resolve this, the @ will be excepted from HTML conversion.
SR-D87412 · Issue 563229
Support added for multi-language email parsing
Resolved in Pega Version 8.4.2
Parsing an email body for different languages was causing performance issues. To resolve this, an enhancement has been added to support email IVA in seven languages; to use this, override the Work-Channel-Triage.pyParseReplyMail activity and add the required languages in the given parameter.
SR-D92688 · Issue 551342
Optional feature to improve pxETReport performance
Resolved in Pega Version 8.4.2
Poor performance was seen when using pxETReport. This was caused by the system loading the recent cases widget by looking up all the ET cases within last 30 days, opening each ET case to check if it is from the same pyFrom email address, and then if yes, opening its related service case. On a complex system, this was potentially a slow process. To improve performance, the "Related cases" feature can now be disabled through an overridable 'when' rule.