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Resolved Issues

View the resolved issues for a specific Platform release.

Go to download resolved issues by patch release.

Browse release notes for a selected Pega Version.

NOTE: Enter just the Case ID number (SR or INC) in order to find the associated Support Request.

Please note: beginning with the Pega Platform 8.7.4 Patch, the Resolved Issues have moved to the Support Center.

SR-133183 · Issue 205535

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

SR-133184 · Issue 203710

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

SR-A1705 · Issue 205449

Fixed scrumboard intermittent failure

Resolved in Pega Version 7.1.9

After upgrading, it was seen that the scrumboard would intermittently fail to load, partially displaying and then hanging if the columns did not fit within the window boundaries due to the number of elements. This was traced to an error in the functionality that resizes parts of the scrumboard, and has been fixed.

SR-A4995 · Issue 213355

Fixed flow line distortion in Process Modeler

Resolved in Pega Version 7.1.9

When clicking through to a subprocess from a parent flow (by clicking the + sign in the blue subprocess shape), flow lines in the subprocess were shown in a distorted fashion. When opening the same flow in a separate tab (by right clicking the blue subprocess shape and selecting Open Flow) the flow lines were correctly painted. This was an issue caused by the different renderings of the flow depending on whether there was a click through to it (with the + on the parent flow?s subprocess shape), or the subflow was opened in a separate tab (with open Flow). After the Process Modeler saved and checked-in the flow, the connector lines were re-drawn in ways that were non-intuitive and hard to interpret due to the edge routing in PM being calculated off incorrect input data that was taking into account shapes that were not represented on the screen. To fix this, the system now ensures the edges are routed without taking into account any shapes not represented on the canvas.

INC-121460 · Issue 569118

IH Summaries correctly loads aggregated count

Resolved in Pega Version 8.4.2

After the IH Aggregated DataFlow has processed more than 34 million records from an Oracle database, the IH Fact table contained only ~120,000 records. Running a browse on the pxInteractionHistory DS resulted in an infinite loop. Investigation showed that this was caused by the handling of Oracle timestamps: using Pega DateTime in query parameters generated Oracle DATE instead of TIMESTAMP, causing all query parameters to be rounded to the second and interfering with the IH pre-aggregation. This has been resolved by updating the handling.

INC-122180 · Issue 563270

Null check added for Entity Extraction result

Resolved in Pega Version 8.4.2

Training data for an Entity Extraction model was not getting distributed correctly, as per the given % data. This was due to the result of the Entity Extraction result being null, and has been resolved by adding a check that will consider detected types as primary candidate for grouping if the result column is null.

INC-125838 · Issue 561484

Ignore Case feature updated

Resolved in Pega Version 8.4.2

In Pega Marketing 8.4 on the Action rule form, configuring an eligibility criteria and selecting the option for the comparison to ignore case did not copy this part of the criteria to the back proposition filter rule, so the case of the comparison was not ignored at runtime. This has been corrected.

INC-125900 · Issue 560788

ResolveFTCR flow Draft mode turned off

Resolved in Pega Version 8.4.2

When using the FastTrack Change Request functionality of Revision Manager 8.3 the submission was going to Pending packaging instead of Resolved-Completed with the error "flow is in draft mode; it cannot be executed". This was due to pxResolveFTCR flow having been checked in with Draft mode turned on, and has been corrected by turning Draft mode off.

INC-126129 · Issue 569668

PropertyToColumnMap made more robust

Resolved in Pega Version 8.4.2

The DF_ProcessEmails dataflow was intermittently failing with a StageException error. This was traced to schema changes being propagated asynchronously by system pulse, which seem to have caused PropertyToColumnMap to cache stale schema. To resolve this, if the property mapping is not found the first time, the system will make a second attempt to get the mapping. Additional logging has also been added for better diagnostics.

INC-126187 · Issue 564340

Report Definition replaced with a data set for training the data and build model

Resolved in Pega Version 8.4.2

An issue with training the data and build model via an email or chat channel was traced in an exception in logs indicating the inability to execute a Report Definition. This can happen when UDF are removed/disabled in the database or in environments where functions are not allowed to read the blob for performance reasons. To resolve this, the Report Definition has been replaced with a data set.

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